Medical Receptionist

Hecker; Fort Collins (CO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Job summary

Hecker, a Sports Medicine Clinic in Fort Collins, is seeking a full-time medical receptionist. The ideal candidate will thrive in a fast-paced environment and deliver high-level patient care.

Responsibilities include greeting patients, scheduling appointments, and managing phone calls. Experience in customer service and familiarity with sports injuries is essential. Competitive pay and benefits offered.

Qualifications

• Experience with sports, sport performance, and/or sport related injuries.
• Proven experience as a receptionist or in a similar front desk role.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Serve as the first point of contact, delivering the highest level of patient care.
• Schedule patient appointments via electronic medical software.
• Collect payments and perform other clerical duties as requested.

Skills

Excellent communication skills — both phone and in-person

Prior sales or customer service experience

Strong multitasking and time-management skills

Problem-solving ability

Tools

Electronic scheduling software

Electronic health records

Job description

Now Booking Appointments with Natasha Forgey NP for PRP Injections for Arthritis/Joint Pain.

A fast-paced Sports Medicine Clinic in Fort Collins is looking for an ambitious, upbeat medical receptionist with experience. If you thrive in a high-energy healthcare environment and love making a great first impression, we want to hear from you.

Position Type: Full Time | 34–40 hours/week
Schedule: Monday – Thursday, 7:30am – 5:30pm
Pay: $18.00 – $25.00/hour
Benefits: Paid time off, Retirement plan

Primary Job Duties

• Serve as the first point of contact, delivering the highest level of patient care
• Listen to and address patient concerns and needs
• Answer telephone calls using a multi-line phone system
• Schedule patient appointments via electronic medical software
• Communicate with patients in person, by phone, email, and fax
• Greet patients and manage check-in and check-out
• Explain treatment plan costs to patients
• Collect payments (cash pay office)
• Perform other clerical duties as requested

Requirements

• Experience with sports, sport performance and/or sport related injuries
• Prior sales or customer service experience (required)
• Excellent communication skills — both phone and in-person
• Strong understanding of delivering exceptional customer service
• Prior experience with electronic scheduling software strongly recommended
• Proven experience as a receptionist or in a similar front desk role
• Strong attention to detail and data entry accuracy
• Ability to be resourceful and proactive when issues arise
• Strong multitasking and time-management skills
• Problem-solving ability and team-oriented mindset
• Basic knowledge of medical terminology and electronic health records a plus

Experience

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Job Details

• Job Type: Full-time, In-person
• Medical Specialty: Sports Medicine
• Work Location: Fort Collins, CO