Medical Front Desk Receptionist

PainPoint Health; Castle Rock (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Health Savings Account (HSA)

401(k) retirement plan

Tuition reimbursement opportunities

Job summary

Colorado Pain Care in Castle Rock, CO seeks a Medical Receptionist to support patients, check in/out, and handle front-desk duties. The role emphasizes a four-day workweek, HIPAA compliance, and compassionate patient service in a fast-paced clinic.

You will manage calls, scheduling, EMR entries, and patient records while supporting clinicians with preparation and administrative tasks. Previous healthcare front-desk experience is preferred.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of administrative experience.
• Minimum 1 year of hands-on EMR experience.

Responsibilities

• Check patients in/out, register patients, collect copays/deposits.
• Answer and direct incoming calls professionally.
• Schedule/ reschedule appointments and manage waitlists.
• Work daily in EMR, create charts, update records, file docs.
• Prepare new-patient paperwork and consent forms.
• Document patient information including histories and vitals.
• Maintain confidentiality and organization of EMRs.
• Prepare exam rooms and maintain supplies.
• Provide courteous, compassionate assistance to patients.
• Adhere to HIPAA/OSHA and facility guidelines.

Skills

Excellent verbal and written comms

Interpersonal & customer service

Microsoft Office proficiency

Independence & self-management

Medical terminology familiarity

Education

High School Diploma or GED

Tools

EMR systems

Job description

Medical Receptionist - Pain Management

Full-Time | $20-$24/hour | Monday-Thursday, 6:30 AM-4:30 PM

Location: Castle Rock, CO 80104

Looking for a rewarding healthcare role with a four-day workweek?

Join Colorado Pain Care (CPC) and become an important part of a patient-focused team providing advanced interventional and regenerative pain care. You'll support patients throughout their visit while working in a collaborative environment focused on clinical excellence, professional growth, and meaningful patient care.

Why You'll Love Working Here

• Consistent Monday-Thursday schedule
• Four-day workweek
• Supportive and innovative clinical environment
• Opportunity to work with experienced, board-certified physicians
• Exposure to advanced interventional and regenerative therapies
• Professional growth and tuition reimbursement opportunities
• Competitive pay and comprehensive benefits

About Colorado Pain Care

Colorado Pain Care operates multiple clinics throughout the Denver metro area and Colorado, providing advanced interventional and regenerative therapies, including PRP, stem cell protocols, and image-guided procedures. Our board-certified physicians have received Patients' Choice Awards, Compassionate Doctor recognitions, and Top Doctor distinctions in regional media. CPC takes a holistic approach to patient care, considering physical, emotional, and functional needs when developing individualized treatment plans.

What You'll Do

• Check patients in and out, register patients, and collect copays and deposits
• Answer, direct, and manage incoming calls in a friendly, professional manner
• Schedule and reschedule appointments, manage waitlists, and offer earlier openings when available
• Schedule follow-up appointments at checkout or document why an appointment could not be scheduled
• Work in EMR systems daily, creating charts, updating records, and filing documentation
• Prepare new-patient paperwork, insurance cards, privacy notices, forms, and consents
• Obtain and document patient information, including medical histories, vital signs, and test results
• Maintain the confidentiality, security, and organization of electronic medical records
• Prepare examination rooms and maintain necessary supplies
• Provide courteous, compassionate assistance to patients and families
• Follow facility guidelines and healthcare regulations, including HIPAA and OSHA
• Complete required annual training and perform other duties as assigned

Qualifications

• High School Diploma or GED
• At least 1 year of administrative experience
• Minimum 1 year of hands-on experience with Electronic Medical Record (EMR) systems

Preferred

• Previous healthcare facility experience

Skills for Success

• Excellent verbal and written communication
• Strong interpersonal and customer service skills
• Proficiency with Microsoft Office Suite or related software
• Strong organization and attention to detail
• Understanding of clerical procedures, recordkeeping, and filing
• Ability to work independently
• Knowledge of patient confidentiality requirements
• Familiarity with medical terminology, spelling, and office ethics

Benefits

• Medical, dental & vision insurance
• Health Savings Account (HSA)
• 401(k) retirement plan
• Life, disability, accident, critical illness & hospital indemnity insurance

Time Off & Growth

• Paid time off, sick time & paid holidays
• Tuition reimbursement program
• Bonusly employee recognition & rewardsDailyPay -access your pay when you need it
• Employee Assistance Program (EAP)

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.