Medical Receptionist

OCLI Vision, Inc.; Fairfield (CT); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Spectrum Vision Partners / OCLI Vision seeks a friendly Medical Receptionist to greet patients and support front-office operations in a busy ophthalmology setting.

You’ll handle check-in/check-out, scheduling, insurance verification, patient registration, and basic billing questions while using EMR systems and coordinating with clinical teams. Saturday availability may be required.

Qualifikationen

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.

Aufgaben

• Welcome patients, check-in/check-out, answer calls, and provide excellent customer service.
• Schedule, cancel, and modify appointments while coordinating provider schedules.
• Verify insurance eligibility and benefits, obtain referrals via portals.
• Collect copays and discuss financial responsibilities with patients.
• Maintain accurate patient records and use EMR systems for documentation.
• Collaborate with clinical teams and other locations to support patient flow.

Kenntnisse

Customer service

Scheduling

Insurance verification

EMR experience

NextGen EMR

Clearwave

Outlook

Excel

Communication

Multitasking

Organization

Tools

NextGen EMR

Clearwave

Microsoft Outlook

Excel

Jobbeschreibung

Employment Type: Full Time
Schedule: Day Shift | Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision

is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!
As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, and daily administrative operations.

What You'll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify appointments while managing provider schedules and coordinating patient needs.
• Insurance & Referrals: Verify insurance eligibility and benefits, obtain referrals through insurance portals, and navigate verification platforms such as Clearwave.
• Patient Payments: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally discuss financial responsibilities and address basic billing questions.
• Office Coordination: Communicate with clinical teams and other office locations to support patient flow and continuity of care.
• Administrative Support: Maintain accurate patient records, utilize EMR systems, and communicate professionally through phone and email.

What We're Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.