Medical Receptionist

Select Medical; Edwardsville (IL); On-site; Full time

Job summary

A leading healthcare provider is seeking a Patient Service Specialist in Edwardsville, IL. This entry-level position involves front office duties including patient intake, scheduling, and insurance verification. With a generous benefits package and a focus on work-life balance, this role is ideal for individuals with strong customer service skills. Join a recognized workplace that values diversity and offers a supportive environment.

Benefits

Generous PTO

Comprehensive medical/Rx, vision and dental plans

401(k) retirement plans

Life and Disability protection

Excellent Orientation Program

Qualifications

• Basic knowledge of computers and office procedures required.
• Customer service skills necessary for effective communication.

Responsibilities

• Greets patients and answers phones.
• Schedules patient appointments and verifies insurance.
• Operates front office of outpatient centers.

Skills

Customer Service

Communication

Organization

Education

High School degree or diploma

Tools

Word Processing

Filing

Job description

Overview

SSM Health Physical Therapy - Outpatient Division

Patient Service Specialist (PSS) - Edwardsville, IL

Entry level position -Pay Range $18-$20.68 per hour

(Increases based on education and experience)

Monday- Friday

32 Hours

M- 9:30 AM- 6:30 PM

T- OFF

W- 9:30 AM - 6:30 PM

TH- 7:30 AM - 4:30 PM

F- 9:30 AM - 6:30 PM

Responsibilities

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate:

• Office admin
• Receptionist
• Patient Service Representative
• Health care
• Medical field
• Administrative Assistant
• Patient Care Specialist
• Front desk
• Customer Service
• Server
• Retail
• Hotel
• Guest Services
• Office Coordinator
• Great work ethic

Qualifications

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computersskills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicateeffectively with staff members, supportive personnel, patients, physicians and communitymembers required

Preferred Experience

• One year in medical office settingthat required multi tasking preferred
• knowledge of health insurance preferred

Additional Data

*Generous benefits package including:

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/Rx, vision and dental plan offerings
• Company matching 401(k) retirement plans, as well as Life and Disability protection
• Excellent Orientation Program

**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**

“Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.”