Medical Receptionist

Select Medical; Webster Groves (MO); On-site; Full time

Job summary

An established industry player is seeking a Patient Service Specialist to join their dynamic team. This entry-level role is perfect for individuals passionate about healthcare and customer service. You will be responsible for various front office tasks, including patient intake, scheduling, and insurance verification, all while providing exceptional support to patients and medical staff. With a generous benefits package and a commitment to diversity, this position offers a fantastic opportunity to grow within a supportive environment. If you thrive in a fast-paced setting and enjoy helping others, this is the perfect role for you!

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off (PTO)

401(k) retirement plan with company match

Short and Long Term Disability

Excellent Orientation Program

Qualifications

• Excellent customer service and communication skills are essential.
• Basic computer skills including word processing and data entry required.

Responsibilities

• Handle front office duties including patient intake and scheduling.
• Verify insurance and communicate with medical staff effectively.

Skills

Customer Service

Multitasking

Communication Skills

Data Entry

Insurance Verification

Education

High School diploma

Tools

Word Processing Software

Fax Machine

Photocopier

Job description

Overview

SSM Health Physical Therapy - Outpatient Division

Patient Service Specialist (PSS) - Webster Groves, MO

This is an entry level position - starting pay is $18.00 per hour and goes up based on education and experience.

Full Time - 40 hours - Set Schedule! - 4-10's!

OFF Wednesdays

Monday/Tuesday/Thursday/Friday 7:30am-6:30pm

Responsibilities

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate:

• Office admin
• Receptionist
• Patient Service Representative
• Health care
• Medical field
• Administrative Assistant
• Patient Care Specialist
• Front desk
• Customer Service
• Server
• Retail
• Hotel
• Guest Services
• Office Coordinator
• Great work ethic

Qualifications

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computer skills including but not limited to keyboard familiarity, word processing, office procedures, filing, verbal and written communication skills, fax, and photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians, and community members required

Preferred Experience

• One year in a medical office setting that required multitasking preferred
• Knowledge of health insurance preferred

Additional Data

*Generous benefits package including:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Excellent Orientation Program

**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**

“Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.”