Medical Receptionist

Concentra; Corpus Christi (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Join a leading healthcare provider as a Medical Receptionist, where you will be essential in delivering exceptional patient care. This entry-level role involves managing patient interactions, handling paperwork, and supporting the healthcare team to ensure smooth operations. Your skills in customer service and communication will be vital as you assist patients and manage sensitive information. Enjoy benefits like 401(k) matching, medical plans, and tuition reimbursement.

Benefits

401(k) with employer match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Employee Discounts

Qualifications

• 6 months to 1 year of relevant experience preferred.
• Ability to handle sensitive information.

Responsibilities

• Greet patients and visitors.
• Check in and check out patients using management systems.
• Assist in maintaining a clean facility.

Skills

Customer Service

Communication

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Medical Receptionist role at Concentra

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

Responsibilities

• Greet patients and visitors
• Communicate wait times to patients and direct them accordingly
• Obtain authorization, as needed, to process patients for services
• Check in patients using appropriate patient management system
• Explain all required forms to patients and ensure proper completion of all paperwork
• Answer incoming telephone lines and direct the caller accordingly
• Contact patients regarding appointment reminders, rescheduling, or cancellations
• Check out patients in appropriate patient management system and distribute records
• File paperwork, medical records, and correspondence
• Maintain inventory of office supplies and printed forms
• Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings
• Participate in initial and ongoing training as required
• Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
• Assist Center Operations Director or other leader in managing daily administrative functions
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Use employer reporting tool to scan and distribute employer results and paperwork
• Review clinician transcriptions and enter applicable charges via internal charge entry system
• Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership

Qualifications

• High School Diploma or GED
• 6 months to 1 year of relevant experience; knowledge of occupational medicine requirements preferred
• Strong customer service skills, confidentiality, and effective communication
• Proficiency in Microsoft Office and data entry systems
• Ability to perform front office operations and handle sensitive information

Additional Benefits

• 401(k) with employer match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days
• Tuition Reimbursement, Employee Discounts, and more

Additional Information

This role requires access to confidential information, requiring discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans. Reasonable accommodations are available upon request.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care