Medical Receptionist

Employee Risk Management Co., Inc.; Corpus Christi (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a friendly and organized Medical Receptionist to manage front-office tasks and ensure efficient patient flow. This entry-level full-time role involves greeting patients, scheduling appointments, and providing exceptional customer service while adhering to HIPAA guidelines.

Qualifications

• 1-2 years of experience in a medical or administrative role preferred.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule and confirm patient appointments.
• Verify patient insurance coverage and update records.

Skills

Communication

Organizational Skills

Multitasking

Education

High School Diploma

Associate Degree in Medical Office Administration

Tools

Medical Office Software

Electronic Health Records (EHR)

Job description

Join to apply for the Medical Receptionist role at Employee Risk Management Co., Inc.

We are looking for a friendly and organized Medical Receptionist to serve as the first point of contact for patients and visitors. This role involves managing front-office tasks, ensuring efficient patient flow, and providing exceptional customer service in a healthcare setting.

Key Responsibilities:

1. Greet patients and visitors warmly and professionally.
2. Schedule and confirm patient appointments, including follow-ups.
3. Answer and direct phone calls, providing information and assistance as needed.
4. Verify patient insurance coverage and update patient records accurately.
5. Handle patient check-ins and check-outs, including collecting payments and co-pays.
6. Maintain a clean and organized reception area.
7. Assist with administrative tasks such as filing, scanning, and faxing.
8. Address patient inquiries and resolve minor concerns or escalate as necessary.
9. Adhere to HIPAA and confidentiality guidelines.

Minimum Requirements:

• High School Diploma or GED (Associate degree or certification in medical office administration is a plus).
• 1-2 years of experience in a medical or administrative role (preferred).
• Proficiency with medical office software and electronic health records (EHR).
• Familiarity with insurance verification and billing procedures is a plus.

Required Skills and Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic understanding of medical terminology.
• Professional demeanor and appearance.
• Ability to remain calm and composed in a fast-paced environment.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Human Resources Services