Medical Receptionist

TEKsystems; Compton (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading provider of business and technology services is seeking a Referral Coordinator in Compton, CA. This fully onsite role involves managing patient referrals, ensuring timely communication, and maintaining accurate records. Ideal candidates will have experience in referrals and be bilingual in Spanish. Competitive pay and comprehensive benefits are offered.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid Time Off (PTO)

Qualifications

• At least 1 year of referral/authorizations experience required.
• Knowledge of ICD and CPT codes.

Responsibilities

• Processes all sub-specialty and diagnostic referrals.
• Tracks status of referrals and maintains a referral log.
• Serves as a liaison between patients and medical staff.

Skills

Referral/Authorizations Experience

Bilingual in Spanish

Tools

Cerner

Job description

*Description*

1. Processes all sub-specialty and diagnostic referrals and communicates with outside specialty care, diagnostic agencies, and IPA/health plans (if applicable) to initiate referral.
2. Notifies patients of appointment times, educates them regarding the significance of specialty/diagnostic appointments, provides reminder calls, and assists patients with their appointments.
3. Tracks status of referrals on an ongoing basis and maintains a referral log including, at a minimum: specialty, date of referral, date of appointment, date patient notified, show/no-show status, date specialty consult note, and date consult note.
4. Documents and maintains accurate records for all patient correspondence.
5. Ensures that referrals are addressed in a timely manner.
6. Researches and updates outside referral sources regularly.
7. Serves as a liaison between patients and medical staff for both internal and external services.
8. Reviews patient charts prior to releasing to requesting provider/department for needed forms and reviews prior to completion; replenishes forms as needed.
9. Ensures complete and accurate registration, including patient demographic and current insurance information.
10. Contacts review organizations and insurance companies to ensure prior approval requirements are met.
11. Reviews details and expectations about the referral with patients.
12. Works closely with physicians and staff to obtain necessary medical information related to the referral.

*Additional Skills & Qualifications*

• At least 1 year of referral/authorizations experience - MUST HAVE
• IPA/HMO experience
• Cerner experience highly preferred
• Knowledge of ICD and CPT codes
• Bilingual in Spanish

*Pay and Benefits*

The pay range for this position is $23.00/hr. Eligibility for benefits depends on employment status and length of service. Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan with pre-tax and Roth options
• Life Insurance (Voluntary Life & AD&D)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO, Vacation, Sick Leave)

*Workplace Type*

This is a fully onsite position in Compton, CA.

*Application Deadline*

May 28, 2025.

About TEKsystems and TEKsystems Global Services

We are a leading provider of business and technology services, helping clients accelerate their transformation. With over 80,000 employees serving more than 6,000 customers worldwide, including 80% of the Fortune 500, we deliver solutions across strategy, design, execution, and operations. We are committed to building tomorrow by delivering impactful business outcomes and supporting our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group.

We are an equal opportunity employer, considering all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or genetic information.