Medical Receptionist

RadNet; Orange (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Receptionist to join their team in California. The ideal candidate will be passionate about customer service, possess strong communication skills, and thrive in a fast-paced environment. Responsibilities include greeting patients, managing appointments, and ensuring accurate documentation. The role offers comprehensive benefits, including medical coverage and a 401(k) match.

Benefits

Comprehensive medical, dental, and vision coverage

Health Savings Accounts with employer funding

Wellness dollars

401(k) employer match

Free services at imaging centers for employees and immediate family

Qualifications

• Experience in customer service; medical terminology knowledge preferred.
• Strong multitasking and communication skills.

Responsibilities

• Greet and register patients in a friendly manner.
• Obtain and verify insurance and patient information.
• Schedule, reschedule, or cancel appointments.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Computer Skills

Job description

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Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments, confirm them, and notify staff of changes.
• Provide patients with orientation for preparatory and safety protocols, and directions to facilities if needed.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and health information, including on-site medications and financial data.
• Maintain professional behavior, respect patient boundaries and cultural sensitivities, and interact diplomatically with patients, families, and staff.
• Establish and maintain cooperative working relationships.

You Are

• Passionate about customer service, exercising sound judgment, and remaining professional.
• Effective in communication, interpersonal skills, and respectful interactions.
• Capable of thriving in a fast-paced environment, prioritizing work, and providing excellent customer service.

To Ensure Success In This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience in customer service; medical terminology knowledge and recent medical/radiology office experience are preferred.

We Offer

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at imaging centers for employees and immediate family.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Healthcare