Future Opening: Medical Receptionist

American Family Care; Cape Girardeau (MO); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefit

Training & development

Tuition assistance

Flexible scheduling

Job summary

A leading urgent care provider is seeking a Medical Receptionist to manage patient check-ins and check-outs, ensuring smooth clinic operations and excellent customer service. The ideal candidate will be a high school graduate with strong computer skills and previous clerical experience. This role offers compensation ranging from $14.00 to $16.00 per hour and includes benefits like health insurance, paid time off, and flexible scheduling.

Qualifications

• High School diploma or equivalent is required.
• Previous medical clerical experience is preferred.
• Must possess accuracy and detail orientation.

Responsibilities

• Check patients in and out by verifying insurance and collecting payments.
• Greet patients and manage patient registrations.
• Respond promptly to customer needs and provide excellent service.

Skills

Customer service skills

Detail orientation

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Medical Receptionist role at American Family Care.

American Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state‑of‑the‑art clinic focuses on the episodic treatment of acute illnesses and injuries, workers’ compensation, and occupational medicine. Our clinic is equipped with an onsite lab and in‑house X‑ray capability.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well‑groomed appearance. Clear and articulate phone mannerisms.

Compensation: $14.00 - $16.00 per hour

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Retirement benefit
• Training & development
• Tuition assistance
• Great small business work environment
• Flexible scheduling

We are an Equal Opportunity Employer.