Medical Receptionist

Comprehensive EyeCare Partners; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Austin is seeking a Medical Receptionist to enhance patient care through organization and communication. The ideal candidate will possess attention to detail, strong communication skills, and will be responsible for managing patient records, scheduling appointments, and fostering positive interactions with patients and staff. Competitive benefits include paid time off, medical benefits, and ongoing education support.

Benefits

15 Paid Days off in your first year

Medical, dental and vision benefits

Paid Holidays

Company paid life insurance

401(K)

Paid mileage between practices

Ongoing education including certification reimbursement

Discount Programs Including Vision discounts

Qualifications

• 1-year experience in patient care or customer service in a fast-paced environment.
• Healthcare experience preferred.
• Knowledge of medical office software and data entry.

Responsibilities

• Organizes and maintains patient charts and scheduling.
• Answers calls, greets patients, and coordinates referrals.
• Collects payments and reconciles cash reports.

Skills

Attention to Detail

Patient Focus

Communication

Education

High School Diploma or GED

Tools

MS Word

Outlook

Excel

Job description

Position Summary

As a Medical Receptionist, you’ll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.

Work Hours: 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM

Roles And Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports
• Other duties as assigned.
  
  

Experience Requirements

• 1-year experience in a fast-paced environment focusing on patient care OR customer service
• Healthcare experience preferred
• Proficient in MS Word, Outlook, and Excel
• Data entry and medical office software knowledge preferred.
  
  

Education Requirements

• High school diploma or GED preferred
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  
  

Benefits

• 15 Paid Days off in your first year
• Medical, dental and vision benefits
• Scrub/ Shoe allowance for applicable roles
• Paid Holidays
• Company paid life insurance
• 401(K)
• Paid mileage between practices during work hour
• ORCA Pass and Free Parking where applicable
• On-going education available including certification reimbursement
• Discount Programs Including Vision discounts on products and services