Front Desk Medical Receptionist

Texas Physical Therapy Specialists; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Texas Physical Therapy Specialists is seeking a Front Desk Medical Receptionist to manage operations at their clinic in Lakeway. The role requires strong customer service and communication skills, with responsibilities including patient scheduling and maintaining records. Benefits include a diverse workplace, generous PTO, and employer-matching 401(k).

Benefits

Generous Paid Time Off

Medical, Dental, Vision insurances

401(k) Employer Matching

Family Building and Parental Benefits

Inclusive workplace culture

Qualifications

• Required high school diploma or GED.
• Basic office and customer service skills required.
• Verbal and written communication skills necessary.

Responsibilities

• Manage front desk operations, including patient check-in/out.
• Maintain accurate patient records in EMR system.
• Ensure HIPAA compliance in all patient interactions.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma/GED

Job description

Join to apply for the Front Desk Medical Receptionist role at Texas Physical Therapy Specialists.

Overview:

“TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting into, and it’s been the best career move I’ve ever made.” -Jordan Mazick PT, DPT, OCS

Position Details:

• Job Type: Full Time
• Salary: $16-18/Hr
• Clinic Location: Lakeway - 101 Medical Parkway Lakeway, TX 78738
• Clinic Hours: Mon/Wed 10:00am-7:00pm, Tues/Thurs/Fri 7:00am-4:00pm

Benefits:

• Inclusive and diverse workplace culture
• Generous Paid Time Off
• Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

Responsibilities:

• Manage front desk operations including patient check-in/out, payments, and scheduling with excellent customer service
• Maintain accurate patient records in EMR system, register new patients, update information, and prepare documents
• Answer phones, assist patients, and ensure HIPAA compliance for a professional healthcare experience

Qualifications:

• High School Diploma/GED required
• Basic office and customer service skills
• Effective verbal and written communication skills
• Experience in a similar role preferred but not required

About Us:

Texas Physical Therapy Specialists (TexPTS) has been helping people return to their activities without pain for 20 years. We are leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists. As part of Confluent Health, we are dedicated to empowering future physical therapists.

We are committed to diversity, equity, and inclusion, and have been recognized as one of the “Best Places to Work” in 2023, 2024, and 2025. Join us and be part of a supportive, innovative team.

Equal Opportunity Employer: Confluent Health and TexPTS provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or genetics.