MEDICAL RECEPTIONIST

Apex Skin; Concord (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Apex Skin is seeking a Medical Receptionist to join their team in Concord, Ohio. This role involves administrative tasks including maintaining patient records and providing excellent customer service. Ideal candidates should possess strong communication skills and the ability to multitask effectively in a fast-paced environment. Benefits include competitive pay, health insurance, and a supportive work culture.

Benefits

Paid Time Off

Paid Holidays

Medical, Dental, and Vision Insurance

401(k)

Discounts on Dermatology services

Qualifications

• Strong communication and customer service skills required.
• Ability to multi-task and manage time effectively.
• Knowledge of medical terminology preferred.

Responsibilities

• Maintains patient records and assists with scheduling appointments.
• Handles phone calls and inquiries using proper telephone etiquette.
• Ensures patient satisfaction and confidentiality of information.

Skills

Communication

Customer Service

Attention to Detail

Time Management

Organization

Problem Solving

Flexibility

Teamwork

Education

BA/BS in a relevant field

Job description

Join to apply for the MEDICAL RECEPTIONIST role at Apex Skin

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Join to apply for the MEDICAL RECEPTIONIST role at Apex Skin

This range is provided by Apex Skin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.00/hr

Position Overview

Apex Skin is a rapidly growing, skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for talented candidates for the role of Medical Receptionist. The Medical Receptionist is responsible for administrative tasks, such as maintaining patient records, and performing front-desk tasks. Ideal candidates have good problem-solving and analytical skills, an ability to work as a team member and are well-organized with strong attention to detail.

This is an hourly, Full-time 40 hour per week position. This position requires legal authorization to work in the US.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Experience with copiers/fax machines/scanners
• Insurance and insurance terminology knowledge
• Excellent customer service/friendly/professional/courteous
• Assist Medical Assistant’s with Patient calls
• Optimizes patients' satisfaction, provider time by scheduling appointments in person, email or by telephone
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Contributes to team effort by accomplishing related results as needed
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
• Responsible for keeping the reception area clean and organized
• Maintains an efficient schedule/scrubbing the schedule/ works the wait list/Follow-up list
• Enters all Insurance information proficiently without errors
• Call patients that No-Show or Cancel-keeps documentation list is being Followed up on
• Verifies patients insurance coverage
• End of day balance/end of day close of collected funds
• EMR/ ECW/scanning/word/excel/ spreadsheets/tracking logs experience
  
  

Requirements - Strong Communication skills, Strong team-Building skills, Ability to Multi-task, flexibility, Telephone skills, customer service skills, time management, organization, attention to detail, scheduling, word processing, professionalism, focus on quality, knowledge of basic computer software programs and knowledge of medical terminology

Preferred - BA/BS in a relevant field, 2 years of experience as a medical receptionist, 1 year experience in Dermatology, Current and valid documentation as a Certified (Registered) Medical Receptionist or working towards gaining certification.

About Us.......Who We Are

We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.

What We Offer

Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!

Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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