Medical Receptionist

Tuscaloosa ENT; Augusta (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Tuscaloosa ENT is seeking a Medical Receptionist to manage front desk operations and enhance patient experience. The successful candidate will greet patients, schedule appointments, and handle insurance verification in a fast-paced environment. This role requires strong organizational and communication skills.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• 1 year experience in a medical field preferred.
• Strong organizational and communication skills required.
• Proficiency in Microsoft Excel and Word necessary.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments and verify insurance information.
• Maintain accurate patient records and promote patient portal.

Skills

Organizational skills

Communication skills

Knowledge of medical terminology

Experience with EMR systems

Teamwork

Tools

Microsoft Excel

Microsoft Word

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for a Medical Receptionist to join our team.

Tuscaloosa ENT serves the community by helping patients with a wide variety of medical issues such as ear infections, nasal fractures, allergy testing, hearing loss, balance issues, and more. We have been around for over 50 years with exceptional doctors and staff.

QUALIFICATIONS

• 1 year experience in a medical field preferred
• Experience with EMR systems
• Knowledge of various insurance companies and payor rules
• Experience with insurance verification
• Experience obtaining copayment and deductible amounts
• Experience scheduling patient visits
• Experience handling patient records and HIPAA compliance
• Strong organizational skills
• Excellent written and oral communication skills
• Knowledge of medical terminology and office ethics
• Proficiency in Microsoft Excel and Word
• Ability to work independently
• Effective interaction with management and staff
• Promotes teamwork and professionalism
• Reliable attendance

JOB RESPONSIBILITIES:

• Greet patients and visitors professionally and energetically
• Check patients in and out
• Collect balances, copays, deductibles, and self-pay amounts
• Schedule appointments and document appropriately
• Post payments and provide receipts
• Promote patient portal and Google reviews
• Verify insurance information
• Reconcile daily receipts
• Answer incoming calls and messages promptly
• Schedule online appointments and notify staff
• Document no-shows in EMR
• Maintain accurate patient records
• Distribute and unpack front desk supplies
• Report equipment or safety issues
• Manage front door lock/unlock and turn off/on televisions
• Gather information for hospital consults
• Address patient portal tasks
• Maintain patient confidentiality
• Answer calls warmly
• Multi-task in a fast-paced environment
• Perform miscellaneous clerical duties as needed