Medical Receptionist

PainPoint Health; Atlanta (GA); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life & AD&D Insurance

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Identity Theft Protection

Pet Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

Southern Pain and Spine in Atlanta, GA is seeking a Medical Receptionist to support daily front-office operations, greet patients, handle check-in/check-out, and manage scheduling with a patient-centered approach.

The role requires EMR experience, HIPAA compliance, and strong communication. It offers a full-time weekday schedule (Mon-Thu 8:00 AM-5:00 PM & Fri 8:00 AM-12:00 PM) in a collaborative healthcare setting with opportunities to grow in a growing practice.

Qualifications

• 1+ year of administrative experience
• 1+ year of hands-on EMR experience
• Strong communication, interpersonal and customer service skills
• Excellent organization and attention to detail
• Ability to work independently in a fast-paced healthcare environment
• Knowledge of medical terminology and confidentiality
• Proficiency with Microsoft Office or related software

Responsibilities

• Check patients in and out, collect co-pays and deposits
• Prepare and process new patient paperwork, insurance information, forms and consents
• Schedule and reschedule appointments, manage waitlists
• Schedule follow-up appointments at checkout and document reasons when follow-up cannot be scheduled
• Answer and direct phone calls professionally and interact courteously with patients, physicians, and staff
• Create, update, pull, and maintain accurate electronic patient records and documentation
• Obtain and document patient information, medical histories, vitals, and test results as needed
• Prepare examination rooms and maintain an organized, clean facility with adequate supplies
• Provide compassionate support to patients and families while maintaining strict confidentiality
• Follow HIPAA, OSHA, clinical guidelines, and facility policies; complete required training
• Perform other duties as assigned

Skills

Customer service

Organizational skills

Interpersonal skills

Independence

Attention to detail

Education

High School Diploma or GED

Tools

EMR experience

Microsoft Office

Job description

Medical Receptionist

Full-Time | $18-$20/hour | Monday-Thursday 8:00 AM-5:00 PM & Friday 8:00 AM-12:00 PM

Location: Atlanta, GA 30309

About Southern Pain and Spine

Southern Pain and Spine is a leading interventional pain management practice serving North Georgia and Metro Atlanta. Our board-certified providers deliver personalized treatment plans and minimally invasive procedures focused on reducing pain, restoring function, and improving quality of life. With multiple convenient locations, we are committed to compassionate, patient-centered care.

Why Join Us?

• Join an experienced, patient-focused pain management team
• Make a meaningful difference in patients’ quality of life
• Work in a collaborative and professional healthcare environment
• Enjoy a consistent weekday schedule with no weekends
• Build valuable experience in a growing specialty practice

Position Summary

We are seeking a Medical Receptionist to support the daily administrative operations of our practice and provide an exceptional patient experience. This role handles patient check-in/check-out, scheduling, phones, EMR documentation, records, and general front-office support while maintaining a clean, organized, and welcoming environment.

Key Responsibilities

• Check patients in and out, register patients, and collect co-pays and deposits.
• Prepare and process new patient paperwork, insurance information, forms, and consents.
• Schedule and reschedule appointments, manage waitlists, and proactively offer earlier appointments when openings become available.
• Schedule follow-up appointments at checkout and document reasons when follow-up cannot be scheduled.
• Answer and direct phone calls professionally and interact courteously with patients, physicians, and staff.
• Create, update, pull, and maintain accurate electronic patient records and documentation.
• Obtain and document patient information, medical histories, vitals, and test results as needed.
• Prepare examination rooms and maintain an organized, clean facility with adequate supplies.
• Provide compassionate support to patients and families while maintaining strict confidentiality.
• Follow HIPAA, OSHA, clinical guidelines, and facility policies; complete required training.
• Perform other duties as assigned.

Qualifications

Required

• High School Diploma or GED
• At least 1 year of administrative experience
• At least 1 year of hands-on EMR experience
• Strong communication, interpersonal, and customer service skills
• Excellent organization and attention to detail
• Ability to work independently and in a fast-paced healthcare environment
• Knowledge of medical terminology, office ethics, recordkeeping, and confidentiality
• Proficiency with Microsoft Office or related software

Preferred

• Previous experience working in a healthcare facility
• Experience in a medical reception/front-office role

Benefits

• Medical, Dental & Vision Insurance
• Life & AD&D Insurance
• Accident, Critical Illness & Hospital Indemnity Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Paid Time Off (PTO)
• Paid Holidays

Join Our Team

If you're a Medical Receptionist looking to make a difference in patient care while growing your healthcare experience, we'd love to hear from you.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.