Medical Reception & Appointment Coordinator (Part-Time)

Lynn Community Health Center; Lynn (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

Lynn Community Health Center is seeking a part-time, hourlyReception Clerk in Lynn, MA. You will greet patients, register new arrivals, update demographics and insurance details, and coordinate appointments using the EMR system.

You will also answer phones, relay messages accurately, and help patients resolve insurance questions with enrollment staff assistance. The role emphasizes friendly customer service, clear communication with diverse patients, and maintaining an organized front-desk

Qualifications

• High School Diploma or equivalent required.
• History of good attendance and positive work attitude.
• Detail-oriented and thorough.
• Ability to communicate effectively with patients of diverse ethnicity.
• Pleasant telephone manner; good memory and patience.
• Ability to be courteous, efficient, effective, and patient under hectic circumstances.
• Bi-lingual in Spanish/Khmer and English preferred.

Responsibilities

• Schedule appointments via EMR.
• Verify and update demographic and insurance data in the computer.
• Greet and process patients with a focus on positive customer service.
• Answer phones, take accurate messages, and deliver promptly.
• Assist patients with insurance questions with enrollment staff as needed.
• Monitor appointment schedule and update status as required.

Skills

Communication skills

Bilingual (Spanish)

Phone etiquette

Detail-oriented

Education

High School graduate

Job description

Lynn Community Health Center is seeking a part-time, hourlyReception Clerk in Lynn, MA. You will greet patients, register new arrivals, update demographics and insurance details, and coordinate appointments using the EMR system.

You will also answer phones, relay messages accurately, and help patients resolve insurance questions with enrollment staff assistance. The role emphasizes friendly customer service, clear communication with diverse patients, and maintaining an organized front-desk