Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk)

Nuvance Health Med Practice CT; Danbury (CT); On-site; USD 25,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Northwell Health seeks a Medical Practice Patient Representative (Clerical Assistant) to support the NHMP Float Team in Norwalk and surrounding offices. The role involves handling patient information, scheduling, and front-desk tasks in a fast-paced, multi-site environment.

Candidates should have a High School Diploma or GED, at least one year of customer service experience, and reliable transportation. The position offers a $500 sign-on for external hires and competitive benefits with

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer-related experience.
• Healthcare experience preferred.

Responsibilities

• Ensure accuracy of patient information, including demographics and insurance.
• Answer phones, route calls, take messages, and convey information clearly.
• Register, verify and schedule patient appointments, testing and referrals.
• Process record requests, including copying, billing, charging and recording; collect co-pays and reconcile money.

Skills

Customer service

Reception

Phone handling

Multitasking

Education

High School Diploma/GED

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

$500 Sign On Bonus (External Hires Only)

Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk) - Float Differential $ Included - 8-hour shifts between 8:00am - 5:00pm.

Exciting opportunity for a candidate looking to gain experience in all different types of medicine - Primary Care, Surgical, Specialty.

Must have reliable transportation - Float Pool employees provide coverage to medical offices that are in need of coverage. Great way to network, develop your skills and work in various medical departments - Primary Care, Specialty & Surgical Offices, etc.

Region C: Will cover medical offices/departments in the following towns: Wilton, Norwalk, New Canaan, Darien & Westport.

Summary:

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities:

• Ensures accuracy of patient's information, including demographics and insurance.


• Performs reception of customers and communicates pleasantly and effectively.


• Answers phones, routes calls, take messages, conveys information, and assures accurate communication.


• Registers, verifies and schedules patient appointments, testing, and referrals.


• Reschedules cancelled, no show, tickler appointments.


• Processes record requests, including the copying, billing, charging and recording.


• Collects co-pays and reconciles moneys for deposit.


• Obtains and coordinates record retrieval for new and established patients.


• Completes audits as assigned.


• Performs intake and processing of medical records and other documentation and correspondence via eFax.


• Presents a professional appearance and image.


• Fulfills all compliance responsibilities related to the position.


• Maintains and Model Nuvance Health Values.


• Demonstrates regular, reliable and predictable attendance.


• Performs other duties as required.

Other information:

Education Required: High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1+ years of healthcare experience

Salary Range: $18.13 - $34.50 Hourly (Pay rate per years of relative experience)

Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.