Medical Practice Ops Coordinator: Patient Flow & Staffing

Trinity Health; Columbus (OH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Employer match retirement plan

Generous paid time off

Tuition reimbursement

Employee recognition programs

Relocation assistance

DailyPay option

RN to BSN tuition paid

Job summary

Mount Carmel, a member of Trinity Health, is seeking a Coordinator Medical Practice – Operations to plan, organize, and direct patient flow under the direction of the provider, Manager, and RN Clinical Lead. This full-time, on-site role supports daily operations at the Columbus location and aligns with our Mission and Guiding Behaviors.

You will assist patients, train staff, create staffing schedules, coordinate office activities, and implement policies to ensure smooth patient flow.

Qualifications

• Education: Highschool diploma. Bachelor's degree preferred.
• Experience: Two (2) years of practice experience required.
• Experience in leading staff preferred.
• Current working knowledge of the importance of business office and clinical care area coordination.
• Demonstrated project management skills with the ability to handle multiple projects: strong organizational skills; highly motivated and self-directed; and attentive to detail.

Responsibilities

• Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner.
• Interviews, evaluates, trains and supports office staff in conjunction with the Manager.
• Creates and maintains staffing schedules.
• Coordinates activities and functions of the office to ensure a smooth patient flow.
• Implements policies, processes, and procedures via the Manager.
• Demonstrates a positive customer service attitude/behavior.
• Recommends continuous process improvement.
• Reviews reports and escalates concerns to Manager.

Skills

Staff leadership

Project management

Organizational skills

Attention to detail

Self-directed

Education

Highschool diploma

Bachelor's degree preferred

Job description

Mount Carmel, a member of Trinity Health, is seeking a Coordinator Medical Practice – Operations to plan, organize, and direct patient flow under the direction of the provider, Manager, and RN Clinical Lead. This full-time, on-site role supports daily operations at the Columbus location and aligns with our Mission and Guiding Behaviors.

You will assist patients, train staff, create staffing schedules, coordinate office activities, and implement policies to ensure smooth patient flow.