Coordinator - Medical Practice Operations

OH_MCHS02 Mount Carmel Health Providers, Inc.; Columbus (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

DailyPay

Tuition reimbursement

Health insurance from day one

Employer matching retirement plan

Paid time off

Job summary

Mount Carmel Health System, part of Trinity Health Corp., is seeking a Coordinator Medical Practice – Operations to organize and direct daily patient flow at our Columbus location. You will work under the provider, Manager, and RN Clinical Lead to ensure smooth operations in a fast-paced medical office.

Responsibilities include staffing and scheduling, addressing patient inquiries, and implementing clinic policies.

Qualifications

• Two (2) years of practice experience required; experience in leading staff preferred.
• Strong organizational skills with the ability to manage multiple projects.
• Self-directed and highly motivated with attention to detail.
• Demonstrated project management skills and ability to coordinate office operations.

Responsibilities

• Assist with patient inquiries regarding medical care and prescriptions.
• Interview, train, and support office staff in coordination with the Manager.
• Create and maintain staffing schedules for the office.
• Coordinate activities to ensure smooth patient flow and service delivery.
• Implement policies and procedures under the Manager's direction.
• Demonstrate a positive customer service attitude and responsiveness to concerns.
• Recommend process improvements and monitor performance via reports.

Skills

Leadership

Organizational skills

Attention to detail

Project management

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Employment Type

Full time

Position Purpose

Shift: Description: Position Purpose: In accordance with the Mission and Guiding Behaviors; the Coordinator Medical Practice – Operations, under the direction of the provider, Manager, and RN Clinical Lead, plans, organizes, and directs patient flow on a daily operational basis Functions within the standards, policies, procedures and guidelines of the Organization

Location

4310 Clime Road B, Columbus Ohio 43228

Hours

7:30am - 4:40pm

What You Will Do

• Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner.
• Interviews, evaluates, trains and supports office staff in conjunction with the Manager.
• Creates and maintains staffing schedules.
• Coordinates activities and functions of the office to ensure a smooth patient flow.
• Implements policies, processes, and procedures via the Manager.
• Demonstrates a positive customer service attitude/behavior.
• Recommends continuous process improvement.
• Reviews reports and escalates concerns to Manager.

Minimum Qualifications

• Education: Highschool diploma. Bachelor's degree preferred
• Licensure / Certification: NA
• Experience: Two (2) years of practice experience required. Experience in leading staff preferred. Current working knowledge of the importance of business office and clinical care area coordination. Demonstrated project management skills with the ability to handle multiple projects: strong organizational skills; highly motivated and self- directed; and attentive to detail.

Position Highlights and Benefits

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.
• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health Overview

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.