Medical Practice Operations Manager

Brown-University-Health-1; Providence (RI); On-site; USD 53,000 - 88,000; Full time

Job summary

Brown University Health seeks an Office Manager to oversee daily non-clinical administrative operations and supervise office staff. The role ensures efficient patient service, manages staff training, and supports billing compliance to maximize revenue.

The candidate will collaborate with the billing team, implement office policies, and help optimize overall office processes in a health care setting.

Qualifications

• Graduate of an accredited medical business education program or equivalent experience required.
• Minimum high school diploma.
• Bachelor’s degree in management, business administration, or health care administration preferred.

Responsibilities

• Develops and maintains working knowledge of outpatient medical practice to maximize operational effectiveness.
• Supervises the daily activities of the staff and assigns tasks with deadlines.
• Ensures proper staffing and training for all office processes and computer programs.
• Oversees patient access, triage, scheduling, and registration to ensure a smooth patient experience.
• Assists in provider scheduling and ensures adequate administrative support for clinicians.
• Oversees facility maintenance and procurement of capital items.
• Maintains inventory of office and medical supplies and orders as needed.

Skills

Staff supervision

Communication skills

Administrative operations

Computer skills

Education

Bachelor's degree in management or health care administration

Medical office administration program

Tools

Billing systems

EMR/EHR software

Job description

Brown University Health seeks an Office Manager to oversee daily non-clinical administrative operations and supervise office staff. The role ensures efficient patient service, manages staff training, and supports billing compliance to maximize revenue.

The candidate will collaborate with the billing team, implement office policies, and help optimize overall office processes in a health care setting.