Medical Polymers Tech Service Engineer

Lubrizol Corporation; Brecksville (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with performance‑or

401(k) match + Age-Weighted DefinedCon

Health Savings Account (HSA)

Paid holidays, vacation, and parental留

Job summary

The Lubrizol Corporation is seeking a Technical Service Engineer for Medical Polymers in Brecksville, OH, with relocation to Wickliffe, OH. You will apply polymer science to help customers integrate TPU materials into medical devices, working with manufacturing and sales teams on product changes and customer support.

You’ll develop deep knowledge of TPU properties, processing, testing, and regulatory considerations while traveling up to 25% to visit customers and sites.

Qualifications

• BS in a technical field (engineering, chemistry, biochemistry or related)
• 3+ years of experience with running process or analytical test equipment
• Prior experience in an R&D laboratory setting
• Strong problem-solving skills and attention to detail
• Excellent communication, collaboration abilities, and ability to write technical reports
• Familiarity with thermal processing of polymers
• Strong aptitude and enthusiasm for learning new digital tools (AI, ELNs, Teams, SharePoint) to enhance productivity, accuracy, and collaboration
• Proficient with MS Word, Excel, PowerPoint, and Outlook

Responsibilities

• Define technical evaluation strategies for changes to existing products and processes at our manufacturing locations.
• Coordinate test sample creation and test entry.
• Review data and determine acceptability of results and potential impact on product properties and performance and advise product management and commercial team regarding changes to products.
• Work with procurement to define technical requirements when new raw materials/suppliers are under consideration.
• Work with product management and sales to structure change communication with customers for existing products.
• Create customer-facing data documents and address customers’ technical questions regarding notified product changes.
• Develop and utilize broad understanding of TPUs, their processing methods, and their applications in medical devices to protect current business and establish new business.
• Provide support for sales activities such as data/sample requests, customer trials, and technical meetings.
• Communicate effectively with customers with a focus on understanding key customer needs and technical challenges.
• Troubleshoot and solve complex problems using internal resources.
• Travel up to 25% domestically to visit customers and manufacturing sites.
• Collaborate with global sales and technical teams to address regional needs.
• Maintain relationships with Asia technical service team to align regional and global strategy.
• Manage portfolio of customer projects and mentor junior associates.
• Serve as technical representative during quality complaint handling and drive quality initiatives.

Skills

Problem solving

Communication

Team collaboration

Digital tools learning

Travel readiness

Education

BS in a Technical Field

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

The Lubrizol Corporation is seeking a Technical Service Engineer for Medical Polymers in Brecksville, OH, with relocation to Wickliffe, OH. You will apply polymer science to help customers integrate TPU materials into medical devices, working with manufacturing and sales teams on product changes and customer support.

You’ll develop deep knowledge of TPU properties, processing, testing, and regulatory considerations while traveling up to 25% to visit customers and sites.