Medical Outbound SDR — Fast-Paced Appointment Setter

Proco LLC; Marietta (GA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

PTO

Structured onboarding & coaching

Job summary

AICA Orthopedics, Atlanta's premier injury care network, is seeking a quota-driven outbound specialist at our Marietta, GA headquarters. You will drive live pipeline activity across phone, text, and email, convert inquiries into appointments, and coordinate with attorney referral resources to support patients.

Expect a fast-paced, data-driven environment with daily metrics, weekly reviews, and a clear path to growth within a growing network of clinics.

Qualifications

• Healthcare, medical scheduling, or personal injury experience.
• Familiarity with attorney referral processes or insurance coordination.
• 2+ years in outbound sales, SDR, or pipeline-driven appointment-setting.
• Documented quota attainment — you can name your number and show you hit it.
• Salesforce or equivalent CRM proficiency — pipeline management is a daily requirement.
• Experience managing structured outbound follow-up cadences across phone, email, and SMS.
• Comfortable with outbound outreach and objection handling — rejection doesn't stall you.
• Typing speed of 40+ WPM with strong data entry accuracy.
• Bilingual English/Spanish a strong plus given our patient population.

Responsibilities

• Own a live Salesforce pipeline: web leads, social inquiries, missed calls, and unconverted contacts.
• Make outbound contact by phone, text, and email within SLA — speed to lead is the metric.
• Convert prospects into scheduled appointments through consultative, empathetic outreach.
• Run structured follow-up cadences on leads that don't convert on first contact.
• Hit daily call minimums, weekly pipeline targets, and monthly appointment quotas — every week, every month.
• Connect unrepresented patients to attorney referral resources during outbound outreach.
• Coordinate with attorney offices on referred cases; document referral status in Salesforce.
• Meet attorney referral conversion rate as a standing KPI.
• Own Salesforce pipeline hygiene — every lead logged, staged, and followed up on process.
• Run outbound sequences across phone, text, and email without letting leads go cold.
• Use pipeline reporting to self-monitor coverage gaps and prioritize top opportunities.
• Maintain full HIPAA compliance across all patient outreach and documentation.

Skills

Outbound sales

CRM proficiency

HIPAA compliance

Bilingual English/Spanish

Tools

Salesforce

Job description

AICA Orthopedics, Atlanta's premier injury care network, is seeking a quota-driven outbound specialist at our Marietta, GA headquarters. You will drive live pipeline activity across phone, text, and email, convert inquiries into appointments, and coordinate with attorney referral resources to support patients.

Expect a fast-paced, data-driven environment with daily metrics, weekly reviews, and a clear path to growth within a growing network of clinics.