Medical Order Specialist (REMOTE)

Aveanna Healthcare; Oklahoma City (OK); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Fully remote

Equipment provided

Benefits package

401(k)

Paid holidays

Job summary

Aveanna Healthcare in the United States is seeking a Change Order Representative to review and process changes to patient orders, ensuring accuracy, compliance, and timely shipment of medical supplies. This remote, detail-driven role emphasizes prescription review, insurance validation, documentation accuracy, and coordination with internal teams.

You will work Monday–Friday, 8 AM–5 PM EDT, earning $18.00–$19.00 per hour.

Qualifications

• 2+ years in healthcare administrative, order processing, or insurance experience.
• High school diploma or GED required.
• Home health, DME, or enteral experience preferred.
• Insurance authorization knowledge a plus.

Responsibilities

• Review and process changes to existing patient orders.
• Validate prescription accuracy and determine when updated documentation is required.
• Verify insurance coverage and submit or follow up on authorizations.
• Calculate and verify enteral formula requirements.
• Navigate insurance and payer portals.
• Maintain HIPAA-compliant documentation.
• Communicate with patients and internal teams to resolve order issues.

Skills

Healthcare admin

Order processing

Insurance knowledge

Education

High school diploma or GED

Job description

Schedule: Monday - Friday/ 8-5am EDTAs a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies. This role focuses on prescription review, insurance and authorization validation, documentation accuracy, and coordination with internal teams to prevent delays in patient care. This is a remote, detail-driven role requiring strong organizational skills and healthcare administrative experience.

Overview

Start Date: 12/7/26

Pay: $18.00 - $19.00/HR

Schedule: Monday - Friday/ 8-5am EDT

As a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies. This role focuses on prescription review, insurance and authorization validation, documentation accuracy, and coordination with internal teams to prevent delays in patient care. This is a remote, detail-driven role requiring strong organizational skills and healthcare administrative experience.

Our Mission

To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us

• 100% Remote
• Equipment Provided
• Fun, Inclusive Work Environment
• Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
• 2 Bonus Days Off ("Fun Day" and "Inclusion Day")
• 6 Paid Holidays
• Supportive Team with Role-Based Training to Aid in Your Success
• Internal Opportunities for Growth
• Interactive Clubs and Engagement Opportunities

What You\'ll Do

• Review and process changes to existing patient orders
• Validate prescription accuracy and determine when updated documentation is required
• Verify insurance coverage and submit or follow up on authorizations
• Calculate and verify enteral formula requirements
• Navigate insurance and payer portals
• Maintain accurate, HIPAA-compliant documentation
• Communicate with patients and internal teams as needed to resolve order issues

The Right Fit Is

• Strong attention to detail and accuracy
• Experience reviewing medical documentation, prescriptions, or insurance information
• Ability to manage multiple order changes and meet turnaround expectations
• Comfortable working independently in a remote environment
• Effective written and verbal communication skills
• Quality- and compliance-focused, with respect for patient confidentiality

Position Qualifications

• 2+ years of healthcare administrative, order processing, or insurance experience
• Home health, DME, or enteral experience preferred
• Insurance authorization knowledge a plus
• High school diploma or GED required

Equal Employment Opportunity and Affir