Medical-Only Claims Adjuster — Hybrid (Scottsdale)

Cannon Cochran Management Services, Inc.; Scottsdale (AZ); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Benefits package

401(k) & ESOP

Career growth

Job summary

Cannon Cochran Management Services, Inc. (CCMSI) is hiring a Medical Only Claim Representative in Scottsdale, AZ. The role handles medical‑only claims and supports claim staff. The position may serve as training for promotion to a higher level claim role.

Hybrid work after training, typical schedule 8:00am–4:30pm MST, strong attention to detail, and customer‑facing responsibilities with vendors and claimants. Excellent potential for growth within CCMSI's employee‑owned culture.

Qualifications

• Associate degree or two years of related business experience.
• Arizona ICA is required.
• Customer-service oriented mindset with comfort communicating by phone.
• Strong organizational skills and ability to multitask effectively.
• Ability to work efficiently on a computer and manage detailed documentation.
• Proficiency with Microsoft Office applications including Word, Excel, and Outlook.
• Reliable, predictable attendance during assigned business hours.

Responsibilities

• Set up and manage medical‑only claim files in accordance with corporate claim standards and applicable laws.
• Establish reserves and provide reserve recommendations within authorized levels under direct supervision.
• Review and approve medical and miscellaneous invoices on designated claims; negotiate disputed bills or invoices under supervision.
• Request and monitor medical treatment in accordance with corporate claim handling standards.
• Summarize correspondence and medical records in claim system notes and file documentation appropriately.
• Close claim files when appropriate and retrieve closed files for re‑filing as requested.
• Provide ongoing support to claim staff on client service teams.
• Communicate with medical providers, injured workers, and internal partners; frequent phone work is required.
• Ensure compliance with corporate claim handling standards and special client handling instructions.

Skills

Customer service

Phone communication

Organization

Multitasking

MS Office (Word, Excel, Outlook)

Education

Associate degree or 2 years related business experience

Arizona ICA required

Job description

Cannon Cochran Management Services, Inc. (CCMSI) is hiring a Medical Only Claim Representative in Scottsdale, AZ. The role handles medical‑only claims and supports claim staff. The position may serve as training for promotion to a higher level claim role.

Hybrid work after training, typical schedule 8:00am–4:30pm MST, strong attention to detail, and customer‑facing responsibilities with vendors and claimants. Excellent potential for growth within CCMSI's employee‑owned culture.