Medical Oncology Front Desk Representative - PRN

Jennie Stuart Health; Hopkinsville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a reliable Receptionist responsible for greeting patients and managing phone interactions. The ideal candidate will exhibit strong organizational skills and a commitment to maintaining patient confidentiality while contributing to a clean and efficient work environment.

Qualifications

• Ability to handle multiple tasks in a fast-paced environment.
• Dependable in both production and attendance.
• Good organizational skills.

Responsibilities

• Greeting patients and answering phone calls.
• Collecting payments and processing patient information.
• Distributing incoming faxes and maintaining confidentiality.

Skills

Organization

Time Management

Communication

Confidentiality

Job description

Responsible for being the first point of contact to the business office over the phone and in person, to help, employees, patients and vendors.

Essential Functions

Responsible for greeting patients, answering the phone, and collecting payments. You will also be handling the incoming faxes and distribute them to the correct people. Greeting and attending to patients in person and over the phone. Make appropriate notes on patient's accounts as needed. Answering all phone calls a professional courteous manner. Processing payment for patients. Processing and correcting patient information in the computer system. Makes deposits and balances the cash drawer. Clean incoming faxes and distributing them appropriately. Greeting and directing all vendors in person to include, JSMC staff, Post office, Shred it, etc. Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low to moderate supervision. Dependable in both production and attendance. Good organization and time management skills. Maintains confidentiality of all protected health information.

Functional Demands

Contributes to the overall cleanliness and appearance of personal work space and department. Monitors supply levels and request when needed. Maintains all equipment, evaluates all equipment for damage or maintenance needs and reports when needed.

Nonessential Functions

All other duties assigned.