Medical Receptionist

Urgent Team; Clarksville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Medical Receptionist to join their dynamic team. This role involves greeting patients, managing patient files, and providing essential support to both patients and medical staff. The ideal candidate will possess a strong background in medical receptionist tasks, including patient check-in and insurance verification. The position offers a full-time schedule with rotating shifts, ensuring a balanced work-life experience. With a commitment to safety and quality, this opportunity promises to be both rewarding and impactful in the healthcare field.

Benefits

Medical, Dental, and Vision Options

Retirement Savings Plans

Continuing Education Reimbursement

Paid Time Off

401K Plan with Company Contribution

No-Cost Office Visits

Generous Discounts on Billable Services

Qualifications

• Minimum of one year of experience in a medical receptionist role.
• Knowledge of basic computer software and ability to learn EMR systems.

Responsibilities

• Greet patients and assist with the registration process.
• Handle multi-line phones and manage patient documentation.
• Verify insurance information and process payments.

Skills

Patient Check-in

Insurance Verification

Multi-line Phone Handling

Basic Computer Software Knowledge

Electronic Medical Records

Education

High School Diploma or Equivalent

Tools

Electronic Medical Records Software

Job description

Ascension Saint Thomas Urgent Care is looking for a dedicated, compassionate, and experienced Medical Receptionist to join our dynamic healthcare team in Clarksville (Tiny Town and Sango), TN. The ideal candidate will have a minimum of one year of experience performing medical receptionist tasks (patient check-in, insurance verification, etc.) in a healthcare setting. Flexible availability is desired.

About Ascension Saint Thomas Urgent Care
Ascension Saint Thomas Urgent Care, with 18 locations in Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 83 locations under seven brands.

Ascension Saint Thomas Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Ascension Saint Thomas Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Job Summary
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. Our full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

Key Responsibilities
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

WHAT'S REQUIRED?

• High school diploma or equivalent required
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting

Full-time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE!

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

Employment Type: Full Time

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider and Administrative

Industries

Hospitals and Health Care and Medical Practices