Medical Office & Transport Assistant

Barberinstitute; Philadelphia (Philadelphia County); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Join a leading organization as a Medical Office/Transport Assistant, where you will support individuals' health and well-being through a hybrid role combining administrative tasks and transport support. If you are compassionate, detail-oriented, and thrive in a collaborative environment, this opportunity at Barber National Institute is perfect for you.

Benefits

Highmark Medical and Mental Health

Free Delta Dental Coverage

Free Davis Vision Coverage

401K Retirement Savings option

Tuition Discounts

Employee Discounts

Free Life Insurance

Qualifications

• Previous experience in a medical office or transport support role preferred.
• Valid driver’s license and good driving record.
• Ability to lift and assist individuals as needed.

Responsibilities

• Manage medical documentation in CareLogic system.
• Provide transport and support for medical appointments.
• Assist with office operations and documentation.

Skills

Compassion

Attention to detail

Collaboration

Flexibility

Organization

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Join the Barber National Institute as a Medical Office/Transport Assistant and play a key role in supporting the health and well-being of individuals in our care. This hybrid role combines essential administrative responsibilities with hands-on clinical transport support to ensure smooth, efficient, and compassionate delivery of medical services. From managing electronic health records to transporting individuals to appointments, you’ll be part of a dedicated team making a meaningful difference every day.

What you’ll bring:

• A commitment to treating every individual with dignity, compassion, and respect.
• Strong attention to detail and a high level of confidentiality.
• A collaborative mindset and clear communication with interdisciplinary teams.
• Flexibility and reliability to support evolving office and transport needs.
• A proactive and organized approach to managing multiple priorities.

What you’ll have:

• High school diploma or equivalent.
• Valid driver’s license and good driving record.
• Previous experience in a medical office or transport support role preferred.
• Ability to lift and assist individuals as needed.
• Basic computer skills and familiarity with electronic health records (EHR) a plus.
• Eligibility for State Police Criminal Record Check and Child Abuse History Clearance.
• FBI clearance required for individuals who do not meet PA residency requirement.

A typical day may include:

• Scanning, uploading, and managing medical documentation in the CareLogic system.
• Preparing appointment packets and lab paperwork.
• Tracking medications, medical supplies, and biohazard waste needs.
• Providing transport and support for individuals attending medical appointments.
• Communicating appointment outcomes with the nursing team.
• Assisting individuals with personal hygiene and safety during transport.
• Completing documentation such as mileage logs, schedules, and incident reports.
• Answering phones, processing mail, and assisting with general office operations.
• Supporting Nurses and the Nurse Manager with other duties as assigned.

Perks with a Purpose Our benefits are created with YOU in mind.

Healthcare • Highmark Medical and Mental Health • Free Delta Dental Coverage • Free Davis Vision Coverage • Short & Long-Term Disability Insurance • Healthcare Flexible Spending Account

• Teladoc Virtual Health Financial Well-being • 401K Retirement Savings option • On-Demand Pay • Employee Referral Bonus program • Student Loan Forgiveness • College Scholarship & Tuition Discounts • Employee Discounts Life & Family Support • Free Life Insurance • Dependent Care Flexible Spending Account • LifeSolutions Employee Assistance Program • Erie Campus*- discounted on-site weekday childcare • Employee discounts for select events and services

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE