Medical Office Supervisor - Ooltewah - Full-Time

DaMar Staffing; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

DaMar Staffing is seeking a Medical Office Supervisor for Erlanger Primary Care, Ringgold. The role oversees daily operations, supervises front office staff, coordinates schedules, and ensures smooth administrative workflow in a team-based care setting.

You will manage the revenue cycle, assist with recruitment, handle supplier orders, and support quality improvement initiatives while maintaining patient-centered service and compliance with Tennessee/Georgia guidelines.

Qualifications

• High school graduate.
• Two years' experience in healthcare related field; knowledge of healthcare practice procedures and equipment.
• De-escalation training, if applicable.
• Two years experience supervising others.
• Preferred: B.S. Business.

Responsibilities

• Supervise front office staff and coordinate physician office and call schedules.
• Oversee staff scheduling, pre-cert/referral processes and the revenue cycle.
• Order medical and office supplies, assist with staff recruitment, accounts payable and correspondence, to ensure smooth operation.
• Support quality improvement initiatives and performance evaluation.

Education

High school graduate

B.S. Business

Job description

Job Summary

The Medical Office Supervisor is responsible for the daily operations of Erlanger Primary Care, Ringgold. Responsibilities will include supervising front office staff, coordinating physician office and call schedules, preparing and overseeing support staff schedule, oversight of the pre-cert/referral process and revenue cycle, ordering of medical and office supplies, posting and assistance with staff recruitment, accounts payable, correspondence, arranging various tasks for smooth and efficient operation of the practice.

This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.

Education

Required:

• High school graduate.

De-escalation training, if applicable.

Preferred:

• B.S. Business

Experience

Required:

• Two years' experience in healthcare related field; knowledge of healthcare practice procedures and equipment.

Preferred:

• Two years experience supervising others

Position Requirement(s): License/Certification/Registration

Required: N/A

Preferred: N/A

Department Position Summary

Responsibilities include assisting with the accountability for quality patient care and the orientation, joint commission preparation, education, growth, and performance of the practice. Supervising front office staff and the clinical staff and create a patient centered, customer service environment as well as working to resolve patient concerns and issues is also expected. Further responsibilities include assistance in the development and management of the operational and capital budget, product evaluations, supply acquisition, inventory control, and formulating and implementing strategies for increased effectiveness and efficiency.