Medical Office Supervisor

1103 Team Member Services; United States; On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) retirement plan

Parental leave

Career development

Job summary

AdventHealth in Florida is seeking an administrative support specialist to assist providers with patient care coordination and front office duties. You will verify insurance, manage authorizations, and ensure smooth department operations.

Responsibilities include coordinating with physicians, scheduling treatments, and maintaining office supplies. Requires 2+ years in medical office management, BLS, and knowledge of Cerner/ARIA. Equal opportunity employer.

Qualifications

• Clerical skills with familiarity in office equipment and computers.
• Ability to quickly learn and follow department policies and procedures.
• Strong customer service mindset focusing on patient welfare and imaging experience.
• Ability to learn Radiation Therapy software ARIA.
• Ability to learn hospital EMR Cerner system.

Responsibilities

• Assist providers with administrative needs and patient care coordination.
• Cover front office duties and ensure smooth operations.
• Manage insurance verification and authorizations for patients.
• Order and maintain office supplies; monitor storage and utilization.
• Coordinate with departments to schedule consultations and treatments.

Skills

Clerical skills

Customer service

ARIA Radiation Therapy

Cerner EMR

Medical terminology

Education

Associate

High School Diploma

Tools

ARIA Radiation Therapy Software

Cerner EMR

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 515 Carlton St City: Wauchula State: Florida Postal Code: 33873

Job Description: Assists providers with administrative needs and patient care coordination. Provides coverage for front office duties and responsibilities, ensuring smooth operations. Manages insurance verification and authorization processes for patients. Orders and maintains office supplies, ensuring proper storage and utilization. Monitors and verifies patient reports for timely disbursement to pertinent areas. Facilitates communication with referring and consulted physicians regarding patient care. Participates in department orientation and training of new personnel in clerical areas. Resolves customer service issues efficiently, maintaining courteous interactions with all stakeholders. Demonstrates effective communication skills with staff, patients and families. Collaborates with other departments to schedule patients requiring treatments or procedures. Maintains compliance with hospital guidelines and regulatory requirements. Other duties as assigned. Coordinates appointments and schedules patients for consultations and treatments.

Knowledge, Skills, and Abilities

• Possesses clerical skills including business office equipment and familiarity with computers. [Required]
• Ability to quickly learn and follow departmental policies and procedures. [Required]
• Possess basic customer service skills; putting patients first and being concerned about their welfare and the patients imaging experience. [Required]
• Ability to learn and use Radiation Therapy software packages such as ARIA. [Required]
• Ability to learn hospital EMR system such as Cerner [Required]
• Knowledge of Medical terminology [Preferred]

Education

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study

• N/A

Work Experience

• 2+ experience with office management/supervision, preferably in a medical setting [Required]

Additional Information

• N/A

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$18.73 - $34.83

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.