Medical Office Specialist - Physician Services

ScionHealth; Watertown (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Watertown Regional Medical Center, part of ScionHealth, is seeking a Clerical Specialist – Physician Services to provide administrative and clerical support within our hospital setting. You will manage correspondence, filing, scheduling, and basic accounting tasks while delivering welcoming patient service.

We value strong communication, proficiency with medical office software, and accuracy in data entry. This role requires independent work, discretion, and the ability to handle multiple duties

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in a medical office or physician practice is helpful.
• Proficiency with medical office software and ICD/CPT terminology is desirable.

Responsibilities

• Prepare and send/receive mail and manage filing systems.
• Greet visitors and direct patients and providers to appropriate staff.
• Answer phones, route messages, and maintain accurate contact records.
• Schedule meetings and appointments; coordinate calendars.
• Assist with basic accounting tasks such as invoice review and deposits.
• Maintain office supplies and organize workspace.
• Handle information requests by reviewing files and responding to inquiries.
• Monitor workflow and records of office activities across the department.
• Support day-to-day operations to ensure a welcoming patient environment.

Skills

Typing 35 wpm

Data entry

Customer service

Communication skills

ICD/CPT terminology

Office procedures

Independent work

Discretion and judgment

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Watertown Regional Medical Center, part of ScionHealth, is seeking a Clerical Specialist – Physician Services to provide administrative and clerical support within our hospital setting. You will manage correspondence, filing, scheduling, and basic accounting tasks while delivering welcoming patient service.

We value strong communication, proficiency with medical office software, and accuracy in data entry. This role requires independent work, discretion, and the ability to handle multiple duties