Medical Office Specialist: Patient Care & Scheduling

HCA Healthcare; Leawood (KS); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Life insurance

Fertility & family planning support

Paid time off

Adoption assistance

Job summary

Midwest Breast Care, part of HCA Healthcare, seeks a Medical Office Specialist to provide clerical expertise ensuring high-quality, efficient patient care. You will greet patients, verify demographics, schedule appointments, and manage registrations in a team-focused environment.

The role is full-time, Monday–Friday, days—no nights, no weekends, and no holidays. HS diploma required; prior medical office and EHR experience preferred.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• High School Diploma or GED is required.
• Experience using an EHR system is highly preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Perform other duties as required.

Skills

Customer service

Phone etiquette

Communication

Attention to detail

Education

High School Diploma or GED

Tools

EHR system

Job description

Midwest Breast Care, part of HCA Healthcare, seeks a Medical Office Specialist to provide clerical expertise ensuring high-quality, efficient patient care. You will greet patients, verify demographics, schedule appointments, and manage registrations in a team-focused environment.

The role is full-time, Monday–Friday, days—no nights, no weekends, and no holidays. HS diploma required; prior medical office and EHR experience preferred.