Patient Experience Medical Office Specialist

HCA Healthcare; Port Charlotte (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) plan with match

Education support

Job summary

HCA Florida Fawcett Surgical Specialists is seeking a Medical Office Specialist to provide clerical support ensuring efficient patient care. You will manage reception tasks, scheduling, check-in, insurance verification, billing, and records management in a busy outpatient setting.

The role is full-time, daytime hours, with no nights, weekends, or holidays. Prior medical office experience and proficiency with an EHR system are preferred to help maintain smooth operations and high patient

Qualifications

• 1–3 years in a medical office is preferred
• High School Diploma or GED required
• Experience using an EHR system is highly preferred
• Experience in a specific specialty is preferred

Responsibilities

• Answer phones, greet patients and providers at the reception desk
• Schedule, cancel, and reschedule patient appointments
• Check in patients and document registration
• Verify insurance and patient demographics
• File and retrieve medical records/files
• Copying and faxing duties
• Collect co-pays and process card payments
• Enter charges and balance the day on the computer
• Adhere to Code of Conduct and Mission and Values

Skills

Reception tasks

Phone etiquette

Scheduling

Registration documentation

Insurance verification

Billing and payments

Education

High School Diploma or GED

Tools

EHR system

Job description

HCA Florida Fawcett Surgical Specialists is seeking a Medical Office Specialist to provide clerical support ensuring efficient patient care. You will manage reception tasks, scheduling, check-in, insurance verification, billing, and records management in a busy outpatient setting.

The role is full-time, daytime hours, with no nights, weekends, or holidays. Prior medical office experience and proficiency with an EHR system are preferred to help maintain smooth operations and high patient