Medical Office Specialist: Patient Care & Admin Support

HCA Healthcare; Brandon (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits for medical, Rx

Wellbeing support

Paid time off and family leave

401(k) with match

Education and tuition assistance

Disability and life insurance

Employee discounts

Job summary

Brandon OB-GYN Care Center, part of HCA Healthcare, is seeking a Medical Office Specialist to provide clerical support and ensure patients receive high-quality, efficient care. This is a full-time role, Monday–Friday, days, with no nights, no weekends, and no holidays.

You will greet patients at the reception, answer calls, schedule appointments, verify insurance and demographics, manage registrations, balance the day’s charges, and support the mission with compassionate service.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• High School Diploma or GED required.
• Experience using an EHR system is highly preferred.
• Experience working in specific specialty is preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Customer service

Communication

Front desk duties

Education

High School Diploma or GED

Tools

EHR system

Job description

Brandon OB-GYN Care Center, part of HCA Healthcare, is seeking a Medical Office Specialist to provide clerical support and ensure patients receive high-quality, efficient care. This is a full-time role, Monday–Friday, days, with no nights, no weekends, and no holidays.

You will greet patients at the reception, answer calls, schedule appointments, verify insurance and demographics, manage registrations, balance the day’s charges, and support the mission with compassionate service.