Medical Office Specialist - Patient Access & Scheduling

Munson Healthcare; Traverse City (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Munson Healthcare is seeking a Medical Business Specialist (Receptionist) for day-shift coverage in Traverse City, MI. The role includes greeting patients, collecting insurance details, and entering information into the registration system to ensure a smooth visit.

Responsibilities also cover scheduling appointments, managing referrals and tests, and maintaining a positive patient experience in a full-time, 40-hour week with expected professional conduct and teamwork.

Qualifications

• 6 months to 1 year of customer service experience.
• Proficient in typing and Windows; experience with multiple computer systems.

Responsibilities

• Obtain/verify patient and insurance information and enter into the registration system accurately.
• Schedule patient appointments including return visits, referrals, diagnostic testing or procedures.
• Greet patients professionally in person and over the telephone and respond to patients and their families.

Skills

Customer service

Typing

Windows OS

Multi-system experience

Education

High school diploma or GED

Associate degree preferred

Tools

Registration system

Microsoft Office

Job description

Munson Healthcare is seeking a Medical Business Specialist (Receptionist) for day-shift coverage in Traverse City, MI. The role includes greeting patients, collecting insurance details, and entering information into the registration system to ensure a smooth visit.

Responsibilities also cover scheduling appointments, managing referrals and tests, and maintaining a positive patient experience in a full-time, 40-hour week with expected professional conduct and teamwork.