Medical Office Specialist

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

PTO & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Employee discounts

Job summary

Mercy Medical Center, Baltimore, MD is hiring a Medical Assistant (Medical Office Specialist) in Surgical Oncology. The role supports physicians in an outpatient setting, ensures efficient patient flow, and contributes to high‑quality patient care while applying age‑appropriate care principles.

The position requires a High School diploma or GED, with at least one year of medical office experience preferred.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in a medical office setting preferred.

Responsibilities

• Room patients and obtain vital signs (height, weight, BP, temp).
• Assist physicians and clinical staff during visits and procedures.
• Prepare exam rooms and support in‑office procedures.
• Schedule patient appointments and manage records uploads.
• Support administrative and clinical tasks to ensure smooth patient flow.

Skills

Vital signs

Office coordination

Patient support

Education

High School Diploma or GED

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Assistant (Medical Office Specialist) in the Surgical Oncology at Mercy!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

$1500 sign on bonus available for select positions. Effective through December 31, 2026.

Responsibilities

The Medical Office Specialist provides clinical and administrative support to Surgical Oncology physicians in an outpatient hospital setting. This role is essential in ensuring efficient patient flow, high-quality care delivery, and a positive patient experience.

The staff member demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served and applies these principles to provide individualized, patient‑centered care.

Key Responsibilities

• Room patients and obtain vital signs, including height, weight, blood pressure, and temperature
• Assist with maintaining efficient patient flow throughout the office
• Support physicians and clinical staff during patient visits and office procedures
• Prepare exam rooms and assist with in‑office procedures as needed
• Schedule patient appointments, including follow-ups and new patient visits
• Obtain and upload outside medical records and radiology imaging for new and established patients
• Coordinate retrieval of necessary documentation to support continuity of care
• Order and maintain clinical office supplies
• Provide general administrative and clinical support to the care team

Every employee is expected to support the goals and mission of Mercy Medical Center, with a commitment to providing all patients with easy access to high‑quality care, exceptional service, and value.

Requirements

Education and Work Experience

• High School Diploma or GED
• A minimum of one year experience, preferably in a medical office setting.

Other Requirements

• May be required to travel to satellite offices.

Min

USD $18.66/Hr.

Max

USD $30.79/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.