Medical Office Secretary

Associates in Pediatric Therapy; Terre Haute (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Associates in Pediatric Therapy seeks a courteous medical office administrator to join our Terre Haute, Indiana practice. You will greet patients, manage the EMR, schedule appointments, collect co-pays, and handle daily clerical tasks to keep the office running smoothly.

The ideal candidate has at least two years of medical office experience, excellent communication, and a compassionate approach to pediatric patients in our care.

Qualifications

• High school diploma or equivalent.
• At least 2 years in a medical office setting.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and visitors in person and on the telephone.
• Obtain initial prescription and update EMR with dates.
• Obtain initial authorization from insurance and update EMR.
• Schedule appointments and verify insurance information in EMR.
• Coordinate communication with staff, physicians, and therapists.
• Assist patients checking in for appointments and collect co-pays.
• Handle mail and faxes; perform other clerical duties as needed.

Skills

Communication

Compassion

EMR experience

Discretion

Patient service

Education

High school diploma

Tools

EMR System

Job description

Job Description

Job Description Description: Summary:

Essential Duties And Responsibilities

• Welcomes patients and visitors in person and on the telephone, answering inquiries or referring to other staff.
• Obtains initial prescription from referring physician's office for patient's treatment, updates patient's EMR chart with prescription and expiration date.
• Obtains initial authorization from insurance provider for patient's treatment, updates patient's EMR chart with authorization form and expiration date.
• Schedules appointments for new and existing patients in the electronic medical records system (EMR), ensures all patient paperwork and insurance information in patient's chart is up to date, providing new paperwork for completion when needed.
• Coordinate communication with APT staff, referring physicians, and therapists to ensure needs of patients and families are met.
• Assists patients checking in for appointments using the kiosk when necessary.
• Collects co-pays for current visit or balances from prior visits.
• Opens and sorts mail, distributes faxes; delivers outgoing mail to post office at the end of the day if needed.
• Other clerical duties as assigned by management.

Requirements: Education/Licenses: ?

• High school graduate or equivalent.

Experience & Skills

• Must have at least two years of experience in a medical office setting.
• Must have demeanor and compassion to work with pediatric patients with special needs.
• Excellent oral and written communication skills.
• Prior electronic medical records (EMR) experience helpful.
• Ability to use discretion in handling confidential information.

Physical Needs

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.