Medical Office & Scheduling Coordinator

hss; Westport (CT); On-site; USD 38,000 - 58,000; Full time

Job summary

HSS is a premier hospital known for orthopedics and rheumatology, offering a comprehensive administrative support role in a physician practice. You will coordinate schedules, assist patients, and ensure efficient office operations within a professional healthcare environment.

The position emphasizes collaboration, accuracy, and courteous communication to support clinical excellence and patient satisfaction. Regular full-time employment with competitive base pay and benefits is provided.

Qualifications

• Requires high school diploma or equivalent; healthcare administrative experience preferred.
• Strong verbal and written communication; customer service focus essential.
• Ability to manage appointments, scheduling, and patient inquiries with accuracy.

Responsibilities

• Provide administrative support to an HSS physician practice.
• Schedule meetings, conferences, and patient appointments; manage logistics.
• Verify medical insurance and obtain pre-certifications/authorizations.
• Process patient payments and liaise with billing company.

Skills

Excellent communication

Customer service orientation

Organizational skills

Team collaboration

Multitasking in fast-paced environment

Following instructions

Problem-solving

Computer skills

Healthcare industry knowledge

Detail-oriented

Education

High School Diploma or equivalent

Preferred high school diploma or equivalent with coursework

Tools

Epic

Job description

HSS is a premier hospital known for orthopedics and rheumatology, offering a comprehensive administrative support role in a physician practice. You will coordinate schedules, assist patients, and ensure efficient office operations within a professional healthcare environment.

The position emphasizes collaboration, accuracy, and courteous communication to support clinical excellence and patient satisfaction. Regular full-time employment with competitive base pay and benefits is provided.