Medical Office Rep

BayCare Health System; Saint Petersburg (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

401k match with yearly contribution

Performance incentives

Job summary

BayCare Health System in Saint Petersburg, FL is seeking a Medical Office Rep who delivers outstanding front-desk service for our multi-specialty clinics. You will greet patients, collect information, schedule appointments, assist with inquiries, and support the physician’s office team in a high-volume outpatient setting.

This full-time role offers comprehensive benefits, a stable schedule, and opportunities to grow within BayCare's patient-centered culture.

Qualifications

• Minimum high school diploma or equivalent.
• At least 6 months of healthcare experience or 6 months in customer service.

Responsibilities

• Greet and sign in patients
• Obtain patient information
• Schedule patient appointments
• Assist with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Skills

Customer service

Communication skills

Front desk coordination

Education

High School diploma or equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: St. Petersburg, FL
• Status: Full Time (non-exempt)
• Shift: 8:00 AM - 5:00 PM (may vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

Education:

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled