Medical Office Receptionist

Talentify; Yreka (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Valor Healthcare in Yreka, CA is seeking a Medical Office Receptionist to provide front-desk support, check patients in/out, schedule appointments, and handle patient communications under VA guidelines. You will collaborate with the PACT Team and ensure accurate data entry into VISTA/CPRS, maintain strong customer service for veterans, and support enrollment initiatives and outreach events.

Experience with patient scheduling, phone etiquette, and adherence to regulatory compliance is valued;

Qualifications

• Front-desk patient interaction and service oriented.
• Accurate data entry into medical records systems.
• Adherence to VA guidelines and patient privacy requirements.

Responsibilities

• Actively assists with administrative support related to patient care.
• Inputs all patients’ information into VISTA/CPRS.
• Verifies clinical reminders are completed before checkout.
• Check patients in and out of the clinic.
• Schedule clinic appointments.
• Answers phones and relays messages promptly.
• Maintain compliance with OIG, JC, EOC and lab requirements.
• Provide excellent customer service to veterans and staff.

Skills

Customer service

Verbal communication

Data entry

Scheduling

Phone handling

Tools

VISTA/CPRS

Job description

Open — Valor Healthcare has a posting for this job. Posted 26 Aug 2026.

This posting

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About this job

This position is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.

Incumbents are encouraged to apply!

Valor Healthcare is a veteran- and physician‑led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high‑quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world‑class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Position Overview

As a Medical Office Receptionist, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid‑level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community‑based services involved in developing the patient care plan.

Core Responsibilities

• Actively assists with the administrative support related to patientcare.
• Inputs all patients’ information into VISTA/CPRS.
• Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
• Check patients in and/or out of the clinic.
• Schedule clinic appointments.
• Answers phones and timely relays messages.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines. Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow‑up visits or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.

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