Medical Office Receptionist - Veteran Care (Part-Time)

Talentify; Danville (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

Valor Healthcare is seeking a Medical Office Receptionist for the Community Based Outpatient Clinic (CBOC) in Danville, VA. The position is 3x per week, focusing on patient check-in/out, scheduling, and EMR data entry while delivering excellent customer service to veterans and their families.

You will collaborate with the PACT team and others to support patient care plans and enrollment initiatives, ensuring compliance with VA guidelines and safety standards.

Qualifications

• High School Diploma/GED or equivalent education.
• Strong computer skills; EMR experience preferred.
• Demonstrated high quality customer service and organization skills.
• Minimum 1 year experience in clinical or call center environment (preferred).
• Must be credentialed and in good standing through VA.
• Current BLS certification (and ACLS as specified by VA contract).
• Proficiency in written and spoken English.
• Energetic and optimistic demeanor.
• This is a safety sensitive position.

Responsibilities

• Actively assists with the administrative support related to patient care.
• Inputs all patients’ information into VISTA/CPRS.
• Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
• Check patients in and/or out of the clinic.
• Schedule clinic appointments.
• Answers phones and timely relays messages.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.
• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.

Skills

EMR experience

Customer service

Data entry

English proficiency

Education

High School Diploma/GED

Tools

VISTA/CPRS

Job description

Valor Healthcare is seeking a Medical Office Receptionist for the Community Based Outpatient Clinic (CBOC) in Danville, VA. The position is 3x per week, focusing on patient check-in/out, scheduling, and EMR data entry while delivering excellent customer service to veterans and their families.

You will collaborate with the PACT team and others to support patient care plans and enrollment initiatives, ensuring compliance with VA guidelines and safety standards.