Medical Office Receptionist / Float / Full-Time / Days

Wood County Hospital; Bowling Green (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health plans (medical, dental, vision)

Flexible spending accounts

Life insurance w/AD&D

Employer-sponsored retirement plan (e6

Job summary

Wood County Hospital in Bowling Green, OH, seeks a Medical Office Receptionist / Float to provide friendly front-desk support, schedule appointments, greet patients, answer calls, and maintain accurate records.

This on-site, full-time role emphasizes confidentiality, professionalism, and teamwork as you assist daily operations and help deliver quality patient experiences.

Qualifications

• High school diploma or GED required.
• Experience not required; on-site training provided.
• Ability to handle confidential information with professionalism.

Responsibilities

• Answer phones, greet patients and visitors, route inquiries accurately.
• Schedule and register patients in the electronic health record.
• Maintain accurate records, files and reports per hospital policy.

Skills

Phone etiquette

Customer service

Communication

Organization

Teamwork

Education

High school diploma or GED

Tools

EHR system

Job description

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.

Medical Office Receptionist / Float / Full-Time / Days

The Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s) by facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. The Patient Services Specialist is an onsite position.

Essential Functions

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Accurately complete patient scheduling /registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Requirements

• Education: High school education or GED
• License: None
• Experience: None
• Certification: None

Preferred

• Education: None
• License: None
• Experience: None
• Certification: None

Benefit Summary

Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll Also Reward Your Hard Work With

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!