Medical Office Receptionist – Digestive Specialists - Full-Time, Days

Texas Health Resources; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical benefits

Dental benefits

Paid parental leave

Flex spending

Tuition reimbursement

Student loan repayment program

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for a fast-paced, high-volume clinic in Plano, TX. You will handle patient check-ins, schedules, and insurance information with accuracy.

The role emphasizes timely front-desk processes, phone triage, paperwork completion, and adherence to clinic policies. Work hours are full-time, Monday to Friday, 8:30am–5:30pm, with benefits included.

Qualifications

• High School Diploma or equivalent required.
• Healthcare or clinical setting experience preferred.
• Insurance verification / pre-certification / referrals experience preferred.

Responsibilities

• Check-in patients and complete admission paperwork.
• Answer phones and direct calls appropriately.
• Schedule appointments according to clinic guidelines.
• Collect copays and patient information.
• Prepare charts for patient appointments.
• Assist with patient checkout and follow-up scheduling.
• Maintain electronic medical records and registration documentation.
• Notify patients about required documents and time-of-service details.

Skills

Customer service

Phone etiquette

Scheduling appointments

Office coordination

Education

High School Diploma or equivalent

Job description

Medical Office Receptionist

26006576

Medical Office Receptionist

Fast-paced, high-volume clinic is looking for top skilled Medical Office Receptionist

Work location: 6124 West Parker Road MOB 3 - Suite 336 Plano, TX 75093

Work hours: Full Time, 40 hours weekly; Monday - Friday (830am-530pm)

Clinic Highlights

• Career Growth Opportunities
• Great Learning Environment
• Off on weekends

Here’s What You Need

• High School Diploma or equivalent (REQUIRED)
• Six months healthcare experience in a Clinical Setting or Customer Service experience in a Clinical Setting or Office Environment (PREFERRED)
• Insurance Verification/Pre-certification/Referral experience (PREFERRED)

What You Will Do

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Additional Perks Of Being a Texas Health Employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].