Medical Office Receptionist

Premise Health Inc.; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Full-Time Medical Office Receptionist for their wellness clinic in Chicago. The role involves managing patient charts, scheduling appointments, and providing excellent customer service. Candidates should have a high school diploma and at least three years of front desk experience. Competitive pay and benefits are offered.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid holidays and vacation

Wellness programs

Qualifications

• Minimum 3 years of experience in front desk/customer service.
• High school diploma or GED required.
• Preferred: Certificate from college or technical school in medical front office support.

Responsibilities

• Organizes patient chart filing system and schedules appointments.
• Answers phone calls and directs inquiries.
• Collects payments and reconciles daily cash reports.

Skills

Customer Service

Organizational Skills

Problem Solving

Education

High school diploma or GED

One-year certificate in front office support

Job description

Healthcare Without Rival

Premise Health, the world's leading direct healthcare provider and one of the largest digital providers in the country, has partnered with United Airlines to bring Occupational Health services to their employees. We are looking for a Full-Time Medical Office Receptionist to join our team at our employer wellness clinic located in Chicago, IL!

Schedule:

• Primary Scheduled Hours: Mon - Fri 8:00 am - 4:30 pm
• Weekend Rotation approximately every 5 weeks: Sat & Sun 7:00 am - 7:30 pm
  • When working weekend rotation, will have the Friday before and the following Mon, Tue, Wed off
• Candidate needs some flexibility for alternate shift coverage as needed
• Clinic Hours: 6 am - 8 pm / 7 Days a week (Closed on Major Holidays)

Essential Functions:

• Organizes and maintains patient chart filing system, including generating chart numbers, filing, and pulling charts.
• Answers phone calls, responds to inquiries, directs callers, or initiates triage slips for medical response.
• Schedules appointments and enters data into computerized scheduler.
• Conducts reminder calls to patients.
• Greets and directs patients, visitors, and salespeople.
• Registers patients, verifies and updates records, and makes necessary changes in the system and charts.
• Coordinates referrals through insurance and other providers.
• Prepares billing in the computerized system for processing.
• Collects payments, reconciles daily cash reports.
• Seeks ways to improve quality and demonstrates accuracy and thoroughness.
• Identifies and solves problems promptly, analyzing information to develop solutions.
• Maintains professionalism, tact, and respect in interactions.
• Follows through on commitments.
• Provides excellent customer service, responding quickly to needs and managing difficult situations.
• Performs and maintains required annual competencies.
• Performs other duties as assigned.

Job Requirements:

• High school diploma or GED required
• Preferred: One-year certificate from college or technical school in front office support for medical settings
• At least 3 years of experience in front desk/customer service required

We value work-life balance and offer competitive pay, benefits including medical, dental, vision, life insurance, 401(k), paid holidays and vacation, wellness programs, and more. For Illinois residents, the estimated salary range is $18.00 - $21.00 per hour, depending on experience and qualifications. For more details, visit our benefits page at jobs.premisehealth.com/benefits.

Premise Health is an equal opportunity employer committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.