Medical Office Receptionist

Victory Medical; Austin (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

401k matching

Health insurance

Dental insurance

Vision insurance

Discounts on services

Job summary

Victory Medical in Austin, TX is seeking a friendly Medical Office Receptionist to greet patients, manage calls, and schedule appointments. The role emphasizes patient care, accuracy, and teamwork in a family-oriented, locally owned practice.

Benefits include 401k matching, medical/dental/vision coverage, paid holidays and PTO, and discounts on medical and aesthetic services. The schedule is M-F, with evenings and weekends required.

Qualifications

• High school diploma or equivalent.
• Experience as medical office or urgent care receptionist preferred.
• Excellent communication and customer service skills.
• Spanish speaking is a plus.
• Must be able to work evenings and weekends.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls and direct to the appropriate department.
• Schedule appointments and maintain the appointment calendar.
• Verify patient insurance information and collect co-payments.
• Assist with patient check-in and check-out.
• Manage patient records and ensure they are accurate and up-to-date.
• Handle patient inquiries and resolve issues or concerns.
• Perform other administrative duties as assigned.

Skills

Communication

Customer service

Multitasking

Spanish speaking

Education

High school diploma or equivalent

Job description

We are seeking a highly motivated and organized individual to join our team as a Medical Office Receptionist. The ideal candidate will have experience as a medical office front desk receptionist and/or urgent care receptionist. Victory Medical is a family oriented, locally owned business. You can expect to be paid holidays and accrue paid time off. We offer 401k matching, medical, dental and vision benefits. You will also be eligible for discounts on medical and aesthetic services as well as pharmaceutical medications and supplements. Victory Medical almost exclusively promotes from within so if you are driven and interested in moving up, the opportunity is here! This position pays between $17-$18/hour based on experience. If you are a team player with a positive attitude and a passion for providing excellent patient care, we encourage you to apply for this exciting opportunity. We look forward to speaking with you soon.

Responsibilities:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and maintain the appointment calendar
• Verify patient insurance information and collect co-payments
• Assist with patient check-in and check-out
• Manage patient records and ensure they are accurate and up-to-date
• Handle patient inquiries and resolve any issues or concerns
• Perform other administrative duties as assigned

Requirements:

• High school diploma or equivalent
• Experience as medical office or an urgent care receptionist is preferred
• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of medical terminology and insurance verification is preferred
• Spanish speaking is a plus
• Must be able to work evenings and weekends

Schedule:

• M-F 11:30a - 7:30p

Victory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.