Medical Office Reception & Admin Specialist

Bronson Healthcare; Decatur (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bronson Healthcare is seeking a Practice Support Assistant for Bronson Lakeview Family Medicine in Decatur, MI. The role involves answering phones, greeting patients, scheduling, and handling patient check-in while supporting daily office operations.

The position emphasizes accuracy in data entry, confidentiality, and teamwork within a busy medical office environment. It requires a high school diploma or GED and 3–6 months of related experience.

Qualifications

• High school diploma or GED required with 3–6 months related experience.
• Strong customer service and communication skills.
• Familiarity with medical insurance and office software preferred.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and maintain calendar.
• Check-in patients and verify demographics/insurance.
• Enter charges/payments in MISYS/Tiger or equivalent system.
• Maintain patient confidentiality and accurate records.
• Prepare encounter forms and ensure correct coding.
• Print daily schedules and run routine reports.
• Perform basic clerical duties and maintain a clean work area.

Skills

Keyboarding

Customer service

Communication

Data entry

Professional demeanor

Education

High school diploma or GED

Tools

MISYS/Tiger

Hospital-based programs

Job description

Bronson Healthcare is seeking a Practice Support Assistant for Bronson Lakeview Family Medicine in Decatur, MI. The role involves answering phones, greeting patients, scheduling, and handling patient check-in while supporting daily office operations.

The position emphasizes accuracy in data entry, confidentiality, and teamwork within a busy medical office environment. It requires a high school diploma or GED and 3–6 months of related experience.