Medical Office Front Desk & Practice Support Specialist

Bronson Healthcare; Delaware; On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Lakeview Family Medicine in Decatur, MI, is seeking a Practice Support Assistant to perform front-desk tasks, check-in patients, schedule appointments, and support daily clinic operations. The role requires strong customer service, keyboarding, and basic office skills, with emphasis on confidentiality and teamwork.

Responsibilities include processing patient information in MISYS/Tiger, assisting in patient flow, managing mail and documents, and supporting providers in a fast-paced

Qualifications

• High school diploma or GED and 3–6 months of related experience required.
• Proficient keyboarding and computer skills; strong customer service.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and check-in patients.
• Process insurance and demographics in the practice management system.
• Maintain patient confidentiality and handle confidential information.
• Prepare and file documents, copy, fax, and manage supplies.
• Print physician daily schedules and run MISYS/Tiger reports.

Skills

Keyboarding

Computer skills

Customer service

Phone etiquette

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Lakeview Family Medicine in Decatur, MI, is seeking a Practice Support Assistant to perform front-desk tasks, check-in patients, schedule appointments, and support daily clinic operations. The role requires strong customer service, keyboarding, and basic office skills, with emphasis on confidentiality and teamwork.

Responsibilities include processing patient information in MISYS/Tiger, assisting in patient flow, managing mail and documents, and supporting providers in a fast-paced