Medical Office Professional

Opti Staffing Group; Anchorage (AK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Retirement plans

Job summary

Opti Staffing Group is hiring for a Medical Office Professional in Anchorage, AK. The role runs Monday–Friday, 8:00 AM–5:00 PM with pay ranging from $18.00–$28.00 per hour depending on experience and position.

Join a patient-focused environment where accuracy and professionalism are valued, and where opportunities for contract-to-hire and potential benefits may be offered.

Qualifications

• Previous medical office/front-office experience preferred.
• Strong customer service and communication skills.
• Able to manage multiple priorities in a healthcare setting.
• Proficient with computers and phone systems, HIPAA aware.

Responsibilities

• Welcome patients and visitors at front desk.
• Answer multi-line phones and respond to questions.
• Schedule, confirm, and reschedule appointments.
• Check patients in and out of the office.
• Verify insurance coverage and update patient information.
• Collect copays and process payments.
• Enter and maintain information in EMR systems.
• Coordinate referrals and authorizations; handle documents.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Tools

EMR software

Practice-management software

Job description

OPTI STAFFING GROUP IS HIRING! Opening: Medical Office Professional Location: Anchorage, AK Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM Pay: $18.00–$28.00 per hour, depending on experience and position

We are partnering with several established healthcare organizations throughout Anchorage that are looking to add experienced and dependable medical office professionals to their teams. These organizations provide welcoming, patient-focused environments where exceptional customer service, accuracy, and professionalism are highly valued. Opportunities may include medical receptionist, medical administrative assistant, patient services coordinator, client care specialist, scheduler, and other front-office healthcare positions. If you have experience working in a medical office and enjoy helping patients while keeping daily operations running smoothly, I would love to speak with you!

WHAT YOU’LL DO

• Welcome patients and visitors while providing professional front-desk support
• Answer multi-line phones and respond to patient questions
• Schedule, confirm, and reschedule appointments
• Check patients in and out of the office
• Verify insurance coverage and update patient information
• Collect copays and process patient payments
• Enter and maintain accurate information in electronic medical record systems
• Coordinate referrals, prior authorizations, and medical documentation
• Communicate with patients, providers, clinical staff, insurance companies, and outside offices
• Scan, fax, file, and process confidential documents
• Maintain organized and accurate patient records
• Assist with billing, accounts receivable, or claim follow-up when applicable
• Provide additional administrative support to ensure efficient daily office operations

WHAT YOU NEED

• Previous medical office, healthcare administration, patient services, or related front-office experience is strongly preferred
• Excellent customer service and communication skills
• Professional, friendly, and compassionate approach when working with patients
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a busy healthcare environment
• Comfortable using computers, multi-line phone systems, and standard office equipment
• Experience with electronic medical records or medical practice-management software is preferred
• Understanding of HIPAA requirements and patient confidentiality
• Reliable attendance and a strong work ethic
• High school diploma or equivalent required

WHAT’S IN IT FOR YOU

• Competitive pay ranging from $18.00–$28.00 per hour, depending on experience and the position
• Consistent full-time, Monday–Friday schedules
• Opportunities with respected healthcare organizations in Anchorage
• Potential benefits, paid time off, paid holidays, and retirement plans depending on the employer
• Opportunity to grow your medical office and healthcare administration experience
• Contract-to-hire and long-term career opportunities available

If you are a compassionate and organized professional who enjoys helping people, coordinating important details, and providing excellent service, we want to hear from you!