Patient Services Associate — $2,500 Sign-On Bonus

Independence Health System; Latrobe (Westmoreland County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Independence Health System in Latrobe, PA invites applicants for a Patient Services Associate in Family Medicine. You will perform administrative and secretarial support, gather demographic and insurance information, and schedule appointments and procedures while maintaining a patient-first approach.

Responsibilities include front-desk interactions, processing calls, pre-registering patients, entering data into billing systems, and coordinating referrals and authorizations to ensure timely

Qualifications

• High school diploma or GED required.
• Strong leadership, organizational, and critical thinking abilities.
• Excellent communication skills for diverse audiences.

Responsibilities

• Greet and assist patients in a respectful front-desk environment.
• Process telephone calls and messages promptly and courteously.
• Pre-register patients and collect demographic and insurance information.
• Enter charges and codes into the billing system following policies.
• Coordinate referrals, authorizations, and scheduling to ensure smooth patient flow.
• Maintain accurate records and support compliance with regulatory requirements.

Skills

Leadership

Organizational skills

Independent thinking

Critical thinking

Communication skills

Education

High School Diploma or GED

Job description

Independence Health System in Latrobe, PA invites applicants for a Patient Services Associate in Family Medicine. You will perform administrative and secretarial support, gather demographic and insurance information, and schedule appointments and procedures while maintaining a patient-first approach.

Responsibilities include front-desk interactions, processing calls, pre-registering patients, entering data into billing systems, and coordinating referrals and authorizations to ensure timely