Medical Office Patient Services Coordinator

Genesis HealthCare System; Moline (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Genesis HealthCare System in Moline, IL, seeks a Medical Receptionist to be the first contact for patients and visitors in the Breast Surgery office. You will deliver outstanding customer service, verify demographics and insurance, schedule appointments, and help keep office operations organized.

The role requires a high school diploma or equivalent, at least one year of office or patient-care experience, medical terminology knowledge, and proficiency with word processing and data entry.

Qualifications

• High school graduate or equivalency required.
• Minimum of one year of professional office, customer service or patient care experience or successful completion of an office professional program including an internship.
• Medical terminology knowledge needed.
• Ability to read, write and explain or describe information to patients and/or family members.
• Attention to detail and computer experience, particularly word processing.
• Ability to provide customer service in a warm and friendly manner.

Responsibilities

• Provides professional patient service by obtaining and verifying necessary demographic and insurance information.
• Completes pre-certification as needed.
• Correctly enters demographic and insurance information into computer using demonstrated data entry skills.
• Schedules appointments, collects payments, posts charges and/or payments following insurance specific guidelines.
• Understands ICD & CPT codes.

Skills

Customer service

Medical terminology

Communication

Attention to detail

Education

High school diploma or equivalency

Tools

Word processing

Data entry

Job description

Genesis HealthCare System in Moline, IL, seeks a Medical Receptionist to be the first contact for patients and visitors in the Breast Surgery office. You will deliver outstanding customer service, verify demographics and insurance, schedule appointments, and help keep office operations organized.

The role requires a high school diploma or equivalent, at least one year of office or patient-care experience, medical terminology knowledge, and proficiency with word processing and data entry.