Medical Office Patient Experience Concierge

Norton Healthcare; Park Lake (KY); On-site; USD 32,000 - 38,000; Full time

Job summary

Norton Healthcare in Kentucky is seeking a friendly Receptionist to be the front-line liaison between physicians and patients. You will answer phones, determine caller needs, schedule appointments, route messages, and help with registration and insurance data.

The role emphasizes patient flow, basic billing support, and occasionally referrals and pre-certifications. No prior experience required as we provide on-the-job training, and bilingual Spanish skills are a plus to serve our diverse

Qualifications

• No experience required; on-the-job training provided.
• Ability to speak Spanish is a plus.
• High school diploma or GED preferred.

Responsibilities

• Answer telephone and route calls to the appropriate person.
• Greet patients and collect/verify registration and insurance data.
• Schedule appointments and assist with billing-related data entry.

Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

Norton Healthcare in Kentucky is seeking a friendly Receptionist to be the front-line liaison between physicians and patients. You will answer phones, determine caller needs, schedule appointments, route messages, and help with registration and insurance data.

The role emphasizes patient flow, basic billing support, and occasionally referrals and pre-certifications. No prior experience required as we provide on-the-job training, and bilingual Spanish skills are a plus to serve our diverse